In a Celosphere discussion, “game-changing'” Celonis customer Timo Peters of Bayer details the company’s momentum, use cases, and generative AI opportunities.
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Bonnie Tinder delves into the intricacies of fostering strong customer relationships during year-end reviews, highlighting personalized approaches and proactive planning.
In this Digital CIO Summit moment, IBM Consulting SVP John Granger explains how IBM aids clients, and CEOs, in their engagements with AI.
ASU CIO Lev Gonick explains why the university, and IT team, prioritize engagement, which inspires engineers to join the department.
Scott Vaughan provides several examples of “customer dazzle” to show why now’s the time for businesses to modernize their cloud database strategies and develop scalable environments.
Cirque du Soleil VP of IT Philippe Lalumiere’s Cloud Wars Expo fireside chat covered the entertainment company’s post-Covid rebuild and relaunch.
Bob previews author Venkat Ramaswamy’s upcoming Cloud Wars Expo session on the experience-verse (or X-verse) and the future of customer engagement.
In today’s customer-first era, customer satisfaction is no longer based on how good (or economical) your product is; it is…
Many companies lack insight into their data, forcing them to scramble and respond to situations and challenges as they arise.…
Technology facilitates patient engagement through innovative apps to simplify and optimize critical processes in the healthcare industry
Learn how this wholesale distributor, W.B. Mason, got control over their rebates. We love sharing stories that are useful and…
CRM stands for customer relationship management. It’s a category of integrated, data-driven software solutions that improve how you interact and…
A personalized consumer experience is an expectation today. Robert Verkade shares how Sana Commerce is empowering businesses by reshaping their e-commerce strategy.
Dynamics 365 provides a powerful platform and now you can embed your pixel perfect canvas apps in your Dynamics 365 forms. Learn how you can create enhanced user experiences with PowerApps inside of a Dynamics 365 entity form. Understand how you can pass data from Dynamics 365 and how this will enable you to create all new ways to display not only your Dynamics 365 data but also leverage other external data sources with the PowerApps connector framework. See demos of how to embed your control, connect your PowerApp to a custom data source and manage canvas apps as part of the Dynamics 365 solution architecture.
Presented by: Amit PrajapitiIt is library release by Microsoft for Automating UI Testing of D365 CRM. There are many Sample unit test given by the Microsoft in that library so that, you can Refer them and design you own UI Test for D365 CRM. In this webinar, I will show you how to set up your project and design your own test cases. And then how to run your test from DevOps and examine the result.#Intermediate#CustomerEngagement#Technical
Common Data Service for Apps is built on a solution architecture that is the key component to Application Lifecycle Management (ALM) for both Dynamics 365 and PowerApps. The new PowerApps Tools for Azure DevOps allow you to automate and build a release pipeline for Dynamics 365 and PowerApps. Understand how you can setup your own pipelines to start your team on the path to continuous integration and a healthy ALM and DevOps practice.
Insights from decades of Dynamics experience to help you build authentic customer relationships, capitalize on revenue opportunities and maximize operational efficiencies with Dynamics CRM.
Organisations know the importance of employee onboarding and retention, but most don’t have a formal new-hire process! Learn how D365 Human Resources (formerly Talent) can help.
In this webinar, we are going to see how you can store documents in SharePoint Online and how we can secure those documents through its security features. To use the document management functionality, you need to enable the server-based SharePoint integration on a site collection in SharePoint Online. Note that installing the Dynamics 365 list component was previously used for earlier versions of SharePoint on-premises and is not required for SharePoint Online and later versions of SharePoint on-premises.
Dynamics 365 Version 9 includes a number of new interesting features and enhancements in the area of CRM. Wondering about upcoming and recently released capabilities in Dynamics 365 Customer Engagement? I have captured all the details, end to end, top to bottom, which you can recommend for planning for users and customers and will present it to you in this webinar.