This week kicks off a Dynamics Hotdish series on Microsoft Dynamics 365 Field Service. We begin with the history and evolution of Field Service from the Principal Program Manager at Microsoft, Kyle Young. Kyle shares with us how companies large and small are using Field Service and offers a glimpse into how Microsoft views the future of the product. A big thanks to Kyle for being on the podcast!
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Dynamics Hotdish Podcast – Ep 20 – Interview with Kyle Young | Microsoft
I have obtained experience providing system management and support while driving strategic initiatives enterprise wide. I have been administering Dynamics CRM since version 4.0, which has given me varied experience with implementations and software upgrades. My focus on integration of business processes within technology as a means to ensure consistency and accountability sets me apart as an invaluable business partner. I am a co-leader of the Milwaukee and Madison Chapters of the CRM User Group (CRMUG) and have been invited to speak at Convergence, Microsoft’s S4 Summit, CRMUG Summit and Summit EMEA and various CRMUG chapter meetings and webinars.