Providing an exceptional self service web portal experience to your customers requires attention to detail, listening to your customers’ needs and being able to adapt to changing business processes. Nobody can serve the bests interests of your customer better than you. With that in mind, you need a web portal solution that you can manage on your own. What makes a web portal solution manageable? We share 7 key aspects of a web portal that can be managed without the need for developers or programmers.
First starting at Dynamic Communities as a Program Coordinator for Academy, Kenzie has helped to plan, schedule, coordinate, and facilitate hundreds of training courses for the community. Now as a Success Manager, she is excited to continue building the Academy program, while also supporting DAC partners, serving community members, and striving for excellence in day-to-day activities.