Welcome to the Cloud Wars Minute — your daily news and commentary show, hosted by Cloud Wars Founder Bob Evans. Each episode provides insights and perspectives around the “reimagination machine” that is the Cloud.
This episode is sponsored by Acceleration Economy’s Generative AI Digital Summit. View the event, which features practitioner and platform insights on how solutions such as ChatGPT will impact the future of work, customer experience, data strategy, cybersecurity, and more, by registering for your free on-demand pass.
In this Cloud Wars Minute, Bob Evans details Google Cloud’s generative AI technologies that are being utilized by thee key customers.
00:40 — At a recent Google Cloud event, the company rolled out a number of new generative AI technologies. Bob says that Google Cloud highlighted a number of customer use cases for these technologies — three of the most interesting being Deutsche Bank, Uber, and Wendy’s.
01:17 — Google Cloud CEO Thomas Kurian published a blog post in which he described the new offerings and customer stories.
01:30 — Deutsche Bank, a huge customer of Google Cloud’s, is utilizing generative AI in a way that provides financial analysts with new insights, speeds up operations, and controls costs.
02:02 — At Uber, the company is using Google Cloud generative AI technologies to develop chatbots for customer service, operational cost reduction, product development, fraud detection, and enhancing employee experiences.
02:27 — Wendy’s is developing a concept called “Wendy’s Fresh AI.” Google Cloud says Wendy’s intends to “revolutionize the quick service industry.”
02:52 — Bob reflects on the various industries that are leveraging Google Cloud generative AI technologies, all with different objectives and goals in mind. “I think based on the results of some of these relatively early trials, we’re gonna see rapid expansion of these generative AI solutions.”