By Tom Smith
Ramaswamy noted that value creation is beginning to get “decentered” and democratized, moving away from a focus on products and services to more digitalized experiences. The pandemic forced many businesses and industries (higher education, retail, healthcare, entertainment) to flip their customer engagement models and bring their services and products to their customers. “We’re going beyond the world of goods and services, now we have to think about the digital world, the metaverse,” he said.
Acceleration Economy
Cloud Wars Horizon
Tom Smith analyzes cloud companies, cloud technology, and cloud customer strategies for Acceleration Economy. He has analyzed and worked in the tech industry for more than 20 years.
Here you will find a wealth of information created for people that are on a mission to redefine business models with cloud techinologies, AI, automation, low code / no code applications, data, security & more to compete in the Acceleration Economy!
