“Tinder on Customers” is the monthly Cloud Wars Live podcast series featuring Bonnie Tinder. Bonnie is the founder and CEO of Raven Intel, an independent B2B peer review site that amplifies the voice of the customer. She focuses on software customers, consulting partners, and software vendors and helps identify the best partners for their needs. In this episode, Bonnie and Bob discuss key takeaways from recent Oracle analyst summits, which focused on applications and Oracle’s database.
Episode 29 | Key Takeaways from Oracle Summits, Customers, Partners
The Big Themes:
- Bonnie’s lens: When attending analyst events, Bonnie looks for the impact that products and related announcements have on customer experience, and how the technology or software is, or can be, implemented.
- Market demands for customers: As of late, customers are focused on hiring faster, more effectively, and controlling the cost of labor forces. “That’s really top of mind for the entire industry,” says Bonnie, in addition to modeling data, demand planning, and supply chain flexibility.
- Oracle’s area of focus: Oracle is both an application and an infrastructure platform, which is one of its competitive strengths. Oracle demonstrates its ability to help customers unify the products it offers in the Oracle suite to engage customers more effectively than individual point solutions.
The Big Quote: “While Oracle is still very much a technology company, selling software, their delivery model is moving more toward a consumable services type, repetitive business than it is, you know, the singular software installs of the past. And we saw in some of the, you know, the new product theories and new service bundles that they’re proposing in the future, you know, that sort of shift happening. So, you know, I think that that was a really interesting way to kick off the day, sort of the level set things. And, you know, the things that they said, are top of mind for their customers that they’re solving for, through their product lines are things like inflation and cost of living, right, this idea of cashflow. Number two, staffing shortages and the cost of labor. That’s enormous.”
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Connect with Bonnie on LinkedIn or send a message via her Acceleration Economy Analyst page.