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Acceleration Economy

Co-Creation and Growth With Professional Services

A Professional Services Guidebook


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What's Inside

The global professional services market is expected to reach $9.6 trillion by 2026. That means a lot of opportunity — and a lot of competition. Companies utilize professional services to get ahead and stay ahead in the acceleration economy. But with tons of competition, how can professional services firms not only survive but thrive enough to successfully guide companies through digital transformation?

To achieve this goal, professional services organizations must attract the best talent, align skills with projects, and accurately quote and deliver. Our guidebook on professional services organizations helps them do so by offering valuable insights into such topics as resource management; service line expansion; customer relationship management; and relevant technology adoption.

Our group of practitioner-analysts, including Janet Schijns, Joanna MartinezTony Uphoff, and Kenny Mullican, draw upon their diverse backgrounds as CMOs, operations professionals, and CEOs, to enable professional services organizations to future forecast with precision and to overall be more effective, efficient, and successful.

Learning Objectives

  1. How Workday helped ERPA, a technology services firm, save time, gain trust in its data, and track finances in real time.
  2. How the C-suite and particularly CFOs are helping to lead growth in professional services firms by focusing on strategy, financial management, data, and profitability.
  3. Where co-creation works and doesn’t work for firms focusing on three critical elements for success– trust, knowledge, and technology to collaborate.
  4. How to add new business lines to your professional services practice with tips on identifying the next best services, and proven steps to launch a successful new professional service.
  5. How professional services firms can deliver customer value with AI, cloud, and co-creation strategies; including how to co-create with customers.
  6. Why AI and robotic process automation (RPA) play a key role between professional services and clients for reciprocity, negotiating agile contracts, and creating outcome-based agreements