In episode 69 of the Leadership Minute, Janet Schijns talks about managed service providers (MSP), and why every business in today’s quickly evolving acceleration economy needs one.
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01:02 — Businesses are continuously evolving and becoming more complex than ever, Janet says.
01:24 — As your business expands, so do its technology and infrastructure requirements. Managing these complexities in-house can be overwhelming and resource-intensive, competing with other areas of your business that need attention and resources, which may be small or nonexistent. That’s where a particular partner, the MSP, can help.
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02:06 — As you adopt more complex technology to keep up with the rate of change, your risks continue to escalate. The application and cloud providers, vendors, or hyperscalers you’re working with aren’t there to support your IT needs; they’re there to provide a point product or solution. MSP partners, says Janet, take the burden off your internal team and provide you with the expert support you need to thrive in a complex business environment.
02:46 — MSPs generally offer a range of services, such as cloud management, cybersecurity, data backup, and disaster recovery, all tailored to your business needs. They can evaluate new tools you might need, help you pick the right tools, and even potentially acquire that technology for you — for less than you would by buying directly — due to their vendor relationships.
03:25 — They can also help you avoid costly internal IT resources with specialized skill sets. The MSP can be used for those complex skills, and their costs are spread among multiple customers, so your business can have a lower cost basis for your more complex IT needs.
04:01 — Ultimately, an MSP partnership allows you to focus on what you do best, driving innovation and growth for your business while leaving the complexities of technology management to the experts.
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