This episode is brought to you by the Cloud Wars Expo. This in-person event will be held from June 28th to 30th at the Moscone Center in San Francisco, California.
00:17 — Wayne examines a headline describing a “headless process,” which is common tech-speak for a process without a UI.
00:48 — Audiences don’t always understand business-specific or industry-specific jargon or product names.
01:35 — Wayne stresses the importance of being thoughtful when communicating with employees, customers, and stakeholders at large.
02:06 — Businesses need to allow users, who aren’t necessarily immersed in the industry, to access and understand the material without having to translate industry-specific jargon.
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