In this Digital CIO Summit moment, excerpted from the digital event which took place from April 4-6, Sheri Rhodes, Chief Customer Officer, Workday, explains why CIOs must be agile, willing to adapt, and have a bias for action, in order to stay relevant in the ever-evolving world of business.
00:05 — If CIOs don’t have context, in terms of deeply engaging with problem-solving and around critical business issues, “it’s going to be super difficult,” explains Rhodes. It is important to consider how to integrate technology across all business platforms in a thoughtful way that leads to innovation and enacts change.
00:43 — CIOs have to bring key shareholders to the table — specifically, spread across multiple stakeholders and business groups to understand how the end-to-end process works.
01:01 — Additionally, having agility and a bias for action will enable CIOs to solve critical business issues. “If we’re not executing against the roadmaps, and we’re not making change, and we’re not doing that in an iterative, kind of constant way, I think that the business ultimately can get stale,” notes Rhodes. If CIOs aren’t willing to change, iterate, and have a bias for action, they may get left behind.
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