Without data, you’re just another person with an opinion,” said quality pioneer W. Edwards Deming. He’s right, of course, but his quip covers just half the story. As we’ve discussed, “data” is the raw material from which one manufactures “information.” If you’re a CXO, you’re likely drowning in data, even when you lack the necessary information to do your job. In this article, we’ll cover some ways to harness that data so it becomes information that enables critical decision-making.
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