Maybe it’s not “why should I leverage automation?”, but really “why am I NOT leveraging automation?”. The risks of not implementing a solid automation strategy and executing on it could determine the longevity of your company. The world is moving swiftly and if automation is not part of your future strategy, then the world will pass you by.
In this episode, I’ll cover key areas that could be impacted by automating, or NOT automating.
02:36: Human Error – Manual processes can lead to risk-prone data mistakes. Instead of streamlining a process, more issues can arise and lead to frustrations.
04:27: Data Integrity – The quality of data is vital to the success of your digital transformation and automation success. This can also impact the quality of the decisions made by the CFO when trying to outline future strategies.
06:25: Document Management – We still deal with paper documents from all kinds of sources. Contracts, invoices, and more come in and are typically tied to financial systems (ERP). This information is converted to digitized data (not paper data) which feeds financial processes.
07:44: Customer Experience – A personalized experience is now the normal expectation for customers. But, how can a company deliver a personalized experience without quality data? Again, this directly impacts the bottom line as poor experiences lead to fewer customers which leads to lost revenue.
09:05: The pace of decision-making needs to be accelerated in order to compete. While automation is critical to the decision-making process, it underscores the importance of data quality to reach digital transformation goals.
The original episode was part of an automation series addressing the who, what, when, where, and why of automation. All episodes in the series can be found on the “Back @ IT” podcast site.