Logo
To learn more about enVista LLC or view more content, click here.
Acceleration Economy

American Freight Furniture Uses D365 and enVista OMS for Unified Commerce Across 300+ Stores


Name(Required)
Privacy(Required)
By accessing this content, you agree for your contact information to be shared with enVista LLC, underwriter/sponsor of the content. They may wish to contact you about their products and services subject to their Privacy Policy.

What's Inside

American Freight experienced rapid growth, which caused it to have more than 30 point of sale (POS) instances and 33 financial instances across its 165+ stores. The company needed to move to a single cloud-based (POS) and order management system (OMS) on a single data model, not only to simplify its technology footprint, but also to enable enterprise inventory visibility, improve the customer experience and drive sales.

Results:

• Highly scalable solution for growth– 165+ stores in the initial project live in a matter of months and later over 300 stores due to acquisition of Sears Outlet stores.

• Obtained a single enterprise view of customer, inventory, order, item, and payment, giving American Freight the ability to mitigate lost sales via real-time visibility into:

  • their total inventory and where it was located
  • the best way to get the desired product to the customer