ServiceNow Overview
ServiceNow delivers digital workflows that create great experiences and unlock productivity. This is the future of work. Behind every great experience is a great workflow. When work flows naturally, great experiences follow. The Now Platform delivers a smarter workflow across industries. Transform your enterprise with the Now Platform®. Deliver workflows that connect people, functions, and systems with the platform of platforms for digital business.Company Snapshot
- Cloud Revenue (as of 3/31/2023):$2B
- Cloud Services:SaaS,PaaS
- CEO:Bill McDermott

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Cloud Wars Technology partnerships are significant when it comes to harnessing AI capabilities, presenting both potential risks and opportunities, especially for smaller partners.
Cloud Wars Minute The Cloud Confidence Index uses market caps of top 10 cloud companies as a proxy for business leaders' confidence in their growth, reflecting customer demand and technology trends. The index is up slightly.
Cloud Wars Oracle maintains its position as the world's hottest major cloud vendor with 54% growth in Q2, followed by Google Cloud at 28% and ServiceNow at 25%.
Cloud Wars Minute The four fastest growing cloud vendors' financial results indicate an upturn in customer spending and preparation for the generative AI revolution.
Cloud Wars ServiceNow's investments in generative AI, willingness to work with competitors' products, and dynamic CEO are some of the reasons the company leaped from #10 to #6 in the Cloud Wars Top 10 rankings.
Cloud Wars ServiceNow backs up it recent jump from #10 to #6 on the Cloud Wars Top 10 list with a strong financial performance and an optimistic outlook.
Cloud Wars Minute Generative AI is playing a central role in the powerful growth and earnings being reported by Cloud Wars Top 10 company ServiceNow.
Cloud Wars Three innovative moves contributed to ServiceNow's big jump in the rankings as it ascended to number 6 in the Cloud Wars Top 10.
Cloud Wars In the Acceleration Economy Cloud Wars Top 10 course, discover how companies, including Celonis, achieve Cloud Wars Horizon designation.
Cloud Wars Get a preview of our Cloud Wars Top 10 course on how buying committees and C-level executives can use the cloud ranking to support purchase decisions.
Cloud Wars Get a preview of our Cloud Wars Top 10 course, which helps buying committees and C-level execs support purchase decisions by understanding each company's innovations and differentiators.
Cloud Wars Over the last three months, the Cloud Confidence Index (overall) was up by 23.3% for a total market cap of $6.51 trillion. Bob Evans reports which companies stood out.
Cloud Wars Minute In the last three months, the Cloud Confidence Index grew 23%. A few of the Cloud Wars Top 10 companies stood out, and Bob Evans explains why.
Cloud Wars Bob Evans breaks down the latest changes to the Cloud Wars Top 10 ranking, in which ServiceNow, Workday, and Google Cloud moved up.
Cloud Wars Minute In the latest Cloud Wars Top 10 ranking, ServiceNow and Workday have moved up, while Salesforce has dropped.
Cloud Wars Minute A CIO has to appreciate the breadth of integrated functionality offered by ServiceNow, which has increased significantly over time, Wayne Sadin says.
CXO Originally featured at the Generative AI Digital Summit, this innovation profile highlights company announcements from the recent Knowledge 2023 conference.
Cloud Wars ServiceNow CEO Bill McDermott says that CEOs are looking to improve innovation and drive growth. Additionally, digitizing futures is top-of-mind.
Cloud Wars Minute During his keynote at ServiceNow Knowledge 2023, CEO Bill McDermott expressed his views on alignment between business and IT strategies.
Cloud Wars Bob Evans details ServiceNow's plans to enhance its ERP systems with finance and supply chain workflows, rather than competing with heavyweights SAP and Oracle.
Cloud Wars Minute ServiceNow is enhancing its product offerings with new finance and supply chain workflows that sit at the heart of its ERP offerings.
CXO Tony Uphoff discusses presentations and conversations from the conference around new ServiceNow platform roadmaps, venture strategies, and recent senior leadership hires.
Cloud Wars Bob Evans is On Location at SAP Sapphire this week while Tony Uphoff is at ServiceNow Knowledge 2023. They share top takeaways with John Siefert.
CXO Tony Uphoff shares the conference kickoff day's takeaways and news from ServiceNow executives, customers, keynotes, and sessions.
CXO On site at ServiceNow's annual conference in Las Vegas, Tony Uphoff shares takeaways from the initial presentations by the company's executive team.
CXO Tony Uphoff previews the Cloud Wars Top 10 company's annual conference in Las Vegas, where he will be on-site.
Cloud Wars On the company's most recent earnings call, ServiceNow CEO Bill McDermott explained why leaders must hang together to drive digital transformation, and discussed generative AI.
Cloud Wars Minute Bob Evans shares highlights from the commentary given by ServiceNow CEO Bill McDermott on the most recent earnings call.
CXO This guidebook covers how the Cloud Wars Top 10 companies are utilizing their partners ecosystems as a source of innovation, expertise, and growth.
Partners Ecosystem In this Partners Ecosystem Digital Summit moment, Sriram Seshadri of iOPEX Technologies explains how the company works with ServiceNow to create native apps at a faster rate.
Cloud Wars Erica Volini, SVP, Global Partnerships for ServiceNow, discusses the value of trust within a partners ecosystem, and shares examples of co-creation with Samsung.
Cloud Wars Bob Evans recaps his conversation with ServiceNow's Erica Volini, who spoke with him about the company's partners ecosystem, which offers customers transformational value.
Cloud Wars Bob Evans speaks with ServiceNow SVP of Global Partnerships, Erica Volini, leading up to Acceleration Economy's Partners Ecosystem Digital Summit.
Cloud Wars Minute Partnership leader Eric Volini outlines an ambitious set of goals for ServiceNow, including adding 1 million people to the company's ecosystem by the end of 2024.
Cloud Wars Bob Evans recaps his CEO Outlook conversation with ServiceNow's chief executive Bill McDermott.
Cloud Wars Minute In this Cloud Wars Minute, Bob Evans discusses his CEO Outlook interview with ServiceNow chief executive Bill McDermott.
Cloud Wars In this CEO Outlook Series moment, ServiceNow CEO Bill McDermott explains how the company works with partners to help customers win.
Cloud Wars The company's CEO Bill McDermott explains how the process is "lightning fast, extraordinarily low cost, and integrates with all the big departmental needs."
Cloud Wars "It's a platform game now, where only the strong survive and the best platforms win," says ServiceNow's Bill McDermott in this CEO Outlook moment.
Cloud Wars How are ServiceNow's customers navigating today's difficult macroenvironment, and what does that mean for future strategies? To find out, Bob Evans talks with the company's chief executive.
Cloud Wars Minute Bob Evans discusses his one-on-one conversation with ServiceNow CEO, Bill McDermott, which is part of the 2023 Cloud Wars CEO Outlook Series.
Cloud Wars ServiceNow CEO Bill McDermott weighs in on the "platform" opportunity, digital transformation outcomes and why partner ecosystems are so valuable for customers.
Cloud Wars The name of ServiceNow's new program," RiseUp with ServiceNow," might ring a bell. Bob Evans explains why in the context of the Cloud Wars.
Cloud Wars Minute In this episode, Bob covers the launch of the RiseUp with ServiceNow program, and how both its name and program are similar to the RISE with SAP program.
Cloud Wars Minute In this episode, Bob shares his thoughts on the recent news that Bill McDermott has been named as chairman of ServiceNow, where he has been the CEO for the past three years.
