ServiceNow Overview
ServiceNow delivers digital workflows that create great experiences and unlock productivity. This is the future of work. Behind every great experience is a great workflow. When work flows naturally, great experiences follow. The Now Platform delivers a smarter workflow across industries. Transform your enterprise with the Now Platform®. Deliver workflows that connect people, functions, and systems with the platform of platforms for digital business.Company Snapshot
- Cloud Revenue (as of 03/31/2024):$2.4B
- Cloud Services:SaaS,PaaS
- CEO:Bill McDermott
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Cloud Wars Minute Agent Wars is the emerging competition among top cloud companies to lead the new AI agent market, with customers expected to be the biggest winners.
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Cloud Wars Salesforce's growth is lagging behind faster-growing ServiceNow, raising questions about the company's future competitiveness in the cloud and enterprise apps markets.
Cloud Wars Minute Marc Benioff’s comments about ServiceNow belie ServiceNow’s superior growth and market performance compared to Salesforce.
AI/AI Index Weekly Report AI Ecosystem Ep 50: ServiceNow, IBM apply AI to talent transformation; Samsung acquires knowledge graph technology; and OpenAI launches smallest language model.
Cloud Wars ServiceNow's Q2 results, marked by substantial revenue growth and increased contract value, support CEO Bill McDermott's bold vision of transforming major industries.
AI Ecosystem The AI Ecosystem Pioneers as well as emerging startups haven't slowed the pace of innovation, as the AI market continued its forward march over the past month.
Cloud Wars Minute ServiceNow's impressive Q2 results are a reflection of CEO Bill McDermott's ambitious vision for industry-wide transformation through AI and digitization platforms.
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Cloud Wars Minute The Cloud and AI Confidence Index shows a 12.5% increase, with notable gains for Microsoft, Google, Oracle, and Amazon, while others face declines.
Cloud Wars ServiceNow and its ecosystem are leveraging AI and collaborative partnerships to drive transformative business outcomes and customer value.
AI/AI Index Weekly Report The AI Ecosystem Top 12 Pioneers made major advances in partnerships, language models, and productivity tools during June.
Cloud Wars Minute Giant telecom firm extends use and testing of ServiceNow platforms — Service Bridge, Now Assist — broadly across business units.
Cloud Wars Cognizant and Thirdera execs explain how the companies strengthen the ServiceNow ecosystem and deliver powerful productivity gains for customers.
Cloud Wars Minute Partner integrates Data Security Posture Management (DSPM) with ServiceNow's Security Posture Control tool for a 360-degree view of a customer's attack surface.
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Cloud Wars At ServiceNow Knowledge24, Accenture leader Dave Kanter talks about GenAI reinvention opportunities, the skills that employees need, and industry-specific applications.
Cloud Wars At ServiceNow Knowledge24, EY leader Hank Prybylski talks about the companies' expanding relationship, reliance on ServiceNow for core business functions, and customers' AI objectives.
AI Ecosystem Day 1 of IBM's Think2024 delivered tech innovation insights, from GenAI to quantum, along with unique approaches to partnerships and coopetition.
Cloud Wars Erica Volini shares top takeaways from Knowledge24, spanning record attendance, key partnership announcements, and the overarching theme of AI.
Cloud Wars AI products, new and expanded partnerships, and tangible customer results were among the biggest highlights our analyst team captured at ServiceNow Knowledge24.
Cloud Wars Q1 saw growth rate acceleration among the Cloud Wars Top 10 companies, with Google Cloud leading the charge followed by Oracle and ServiceNow each growing at 25%.
Cloud Wars Minute Review the updated Cloud Wars Growth Chart, led by Google Cloud which delivered the highest growth rate of the quarter.
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Cloud Wars The second day of Knowledge 24 was filled with customer testimonials, discussions of partnerships, and exploring tech use cases.
Cloud Wars The ServiceNow Knowledge Event provides a platform for thought leaders to explore pioneering visions, strategic collaborations, and the practical implementation of AI in real-world scenarios
Cloud Wars The first day of Knowledge24, ServiceNow's annual conference, was filled with conversations around partnerships and the GenAI era.
Cloud Wars ServiceNow CEO Bill McDermott positions the company as "the AI platform for business transformation" amidst soaring GenAI adoption.
Cloud Wars Minute As CEO Bill McDermott emphasizes how AI is a catalyst for transforming business processes, ServiceNow aims to be the AI platform for business transformation.
Cloud Wars This week's Knowledge24 event in Las Vegas gives customers and partners exposure to ServiceNow's AI vision, as well as interactive and hands-on sessions with the company's latest tech.
Cloud Wars Radhika Josyula describes how ServiceNow develops its offerings to address the top priorities of its customers including non-tech execs.
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Cloud Wars At ServiceNow Knowledge24, the company will extend its early leadership in GenAI, share insights from early adopters, and let customers dive deeper into the latest product features.
Cloud Wars Minute ServiceNow builds on GenAI momentum with Washington, D.C. platform that adds natural language to IT Operations Management (ITOM).
Cloud Wars ServiceNow acquisitions of 4Industry and EY's Smart Daily Management App promise to supercharge operational technology (OT) management in manufacturing, energy and transport, and other industries.
AI/AI Index Weekly Report AI Ecosystem Report Ep 30: ServiceNow and Nvidia expand their existing partnership to integrate GenAI offerings; Bria secures funding for its infringement-free image generation platform; and Salesforce releases Einstein Copilot.
Cloud Wars Snowflake, Workday, and Salesforce experience the greatest market cap percentage gains among the Cloud Wars Top 10. The index reflects customer confidence in these firms.
Cloud Wars Minute The Cloud Wars Cloud and AI Confidence Index reaches an all-time high, led by Microsoft, Google, and Amazon, which all gained well over $1 trillion in market cap.
Cloud Wars CEO Bill McDermott describes how ServiceNow integrates with other providers to "make the world better for everyone."
Cloud Wars ServiceNow CEO Bill McDermott explains why CEOs must embrace optimism and opportunity as the business world continues to accelerate.
Cloud Wars ServiceNow CEO Bill McDermott illustrates how GenAI enhances customer experience, ensuring brand loyalty and satisfaction.
Cloud Wars ServiceNow CEO Bill McDermott discusses the transformative power of GenAI and the cloud, urging business leaders to reimagine their companies' futures and embrace digital transformation with a focus on customers.
Cloud Wars In an exclusive interview, ServiceNow CEO Bill McDermott explains his company's big platform advantages, compelling GenAI use cases, and how his team engages with the C-suite.
Cloud Wars Minute ServiceNow's CEO Bill McDermott outlines the company's growth trajectory, emphasizing the pivotal role of GenAI and evolving customer relationships in its transformative journey.
Cloud Wars Google Cloud claims the #1 spot in the Cloud Wars growth chart with a 25.7% growth rate and $9.2 billion in revenue, amid shifting industry dynamics.
Cloud Wars Google Cloud has a narrow lead on the Cloud Wars growth chart; Microsoft's growth is remarkable; and the GenAI Revolution continues to impact the top cloud vendors.
AI Ecosystem Five process mining products to watch — from Abbyy, IBM, Mehrwerk, Microsoft, and ServiceNow — underscore the category's increasing reach into automation, task mining, unstructured data, and more.
Cloud Wars ServiceNow aims to enter the customer-relationship management (CRM) sector, with CEO Bill McDermott citing a "tremendous opportunity" to reshape CRM through AI-powered workflows.