Customer experience used to be a term that was strictly associated with powerful B2C companies like Apple or Amazon. It was in those digital spaces that consumers grew accustomed to the white-glove, specialized service that kept them coming back time and time again.But as time goes on, there’s been a renewed focus on how to smooth out the digital customer journey for all transactions, particularly B2B digital transactions. In a recent report produced by Sapio Research, we found that more manufacturers are using digital solutions to improve customer experience. Improving customer experience will not only allow manufacturers to build new customer relationships but strengthen their current ones as well.Based on an in-depth survey of over 800 manufacturers in the U.S., we were able to put together a series of vetted recommendations for your manufacturing business to stay competitive in a digitized world.
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When fiscal Q4 earnings come out on February 25, we’ll be watching to see if the Salesforce growth rate gets back up above 20%.
With every new release the Power Platform DevOps pipeline dream is becoming more accessible than ever. If you are serious about DevOps you need to understand which components are DevOps friendly and which ones should be avoided. You also need to understand the tools available out there and how they can help you achieve your goals. In this session we will look into a live end to end pipeline that deals with instance management, solution management, custom code quality feedback, and regression.
A buyer persona is one of the most important tools an organization can document if they want to develop a successful inbound marketing program. More than demographics or an industry vertical, a buyer persona is a precise articulation of why someone buys something and what they need from an organization in order to make a buying decision. If you are struggling with poor email results or poorly performing website content, this webinar will help you understand what you need in order to turn around your program
Good Food Holdings is a top food holding company that delivers high-quality products with high-quality service who enhanced their GP alongside BCS for 20+ yrs
On the Jan. 27 earnings call, Satya Nadella casually mention that Microsoft’s security business did more than $10 billion in revenue in 2020.
Tom Franz, along with Lindy Belley and Nicole Sparrow analyze the IRS release of the 2020 W-4 where personal exemptions have gone away. Payroll professionals and the systems used to process payroll must change to accommodate the new form and withholding calculation. In this session, we will cover those details and share information on 2020 Tax Updates.
In this insightful article , Eide Bailly explains how to find value in your data and the importance of bringing meaning through a narrative, context and visualization.
In this short video, I talk about the impact of mixed reality and augmented reality today, and how machines are more seamlessly intertwined with digital layers of AI, IoT, and more.
On this Cloud Wars Live podcast, Sean Ammirati and I discuss the transition of power from Jeff Bezos to Andy Jassy, and much more.
Not every organization is facing digital transformation from the same starting line; it is important to evaluate internally and strategize the next steps.
A deeper look into the numbers and marketplace dynamics shows that the $5.6 billion Google Cloud lost actually reflects a strong performance.
New trends include last-mile drones, route optimization, and robots. TechRepublic’s Karen Roby spoke with Vikas Shetty, client partner at Capgemini, an IT consulting business, about trucking logistics and the use of artificial intelligence (AI).
Microsoft Dynamics 365 Marketing transforms and improves the effectiveness of your marketing activities by engaging customers, nurturing leads, and providing personalized messages at every stage. An intelligent marketing automation tool, the application allows you to plan, execute, and analyze your marketing campaigns, while driving brand awareness and creating new business development opportunities, ensuring that you make the most out of your firm’s marketing investments.
Microsoft Dynamics 365 Sales is an intelligent platform that offers sales automation capable of managing your entire business development process. The application provides your sales team with the tools required to support them in winning more deals, enhancing productivity, and fostering existing relationships. It is designed to help organizations gain a 360-degree view of critical business development processes, maximize revenue opportunities, and more effectively collaborate across pursuit teams.
GNC Holdings Inc. – a global specialty retailer of health and wellness products – is making big digital strides. In this case study, learn about how GNC is leveraging personalization AI solutions and E-commerce investments to strengthen the customer experience.
I spoke with EVP Clay Magouyrk, the driving force behind the remarkable emergence of Oracle as a serious player in cloud infrastructure.
Hear from Clay Magouyrk, leader of the Oracle Cloud Infrastructure (OCI) business, about the shifting role of “the edge” & more.
With the flood of sales tax decisions in the news, you may be wondering if your own tax setups and processes are right. During this session we’ll review the current state of sales tax laws and how the Wayfair decision has impacted nexus and forced changes on almost all companies. We’ll also discuss differing tax laws by jurisdiction and what the future may hold. Next, we’ll review how to set up BC / NAV to properly capture and report sales and use tax for items and taxing jurisdictions. Included in this will be what changes will be needed based on recent events, including the use of product and tax groups to help with reporting. We’ll also review the limitations on BC / NAV which will impact your operations and how to overcome them. Lastly, we’ll review what to do when the tax man cometh: how to prepare for an audit, how to get a nexus study done, and how to use BC / NAV to determine economic nexus.
In This video learn how you can batch queries and operations against the REST/OData API of Microsoft SharePoint Online and the Files and folders subset of the Office 365 REST APIs. With this technique, you can improve the performance of your Power Automate Flow by combining many operations into a single request to the server and a single response back.Link to Sample Power Automate https://github.com/DeepakS22/DPowerAutomate/blob/master/SPBatchRequest_20210209162219.zip