Generative AI represents a new opportunity to help business and society develop a better model that isn’t focused on grabbing attention.
The era of smart information and multimodal AI systems is closer than we think. What impact will they have in the decades to come?
Christopher Lochhead explains how generative AI chatbots could render today’s knowledge work obsolete unless they create new intellectual capital.
With the advancement of natural language processing (NLP) tools, guardrails and content moderation are critical to combat bias that can creep in.
In this Road to CIO Summit moment, Christopher Lochhead looks at the “category lens” and how it applies to the technology industry today.
Microsoft’s launch of the AI-powered Bing may lead to a paradigm shift in how we learn, consume, and communicate.
Janet Schijns defines how AI apps, supported by partners, can automate everything from repetitive tasks to supply chains for better operational efficiency.
Toni Witt evaluates how low-code/no-code could lead to the democratization of AI and explores the impact that will have.
In this Growth Swarm moment, Scott Vaughan explains how AI is evolving beyond chatbots and automation used for customer support to affect customer experience.
“As a leader of a marketplace, which Microsoft is, you have a responsibility not to stall or confuse the marketplace, in communication, or lack thereof,” says Tony Uphoff.
Tony Uphoff cautions against both positive and negative hyperbole around ChatGPT, which nevertheless looks like a game-changing technology.
From chatbots and checkout-free stores to supply chain optimization and advanced analytics, Joanna Martinez explains automation advances in the retail industry.
From NLP and chatbots to personalized marketing communications and dynamic customer journeys, there are plenty of AI-based opportunities to enhance the customer experience, as Toni reports.
In the latest Enterprise AI Minute, Ep. 59, Aaron reacts to new Alexa’s voice-mimicking capability, which Amazon showcased recently featuring a deceased grandmother reading a story to a child.
AI can bridge a gap for small businesses and have a major impact when integrated in these four prime areas.
With consumer retail spend through chatbots reaching $142 billion by 2024, what impact do chatbots have in your organization? Help or hindrance?