While the realization of a cybersecurity incident of course brings primary impacts, it doesn’t stop there. In this analysis, Chris explains how and why preparation helps.
Early data suggests holiday online sales are solid. E-commerce companies are using automation and chatbots to improve service and save money.
From NLP and chatbots to personalized marketing communications and dynamic customer journeys, there are plenty of AI-based opportunities to enhance the customer experience, as Toni reports.
Kieron writes about how IKEA, Threadless, and other companies are increasing customer engagement by co-creating with them on new products.
Apps by NVIDIA and Luma Labs that utilize neural radiance field (NeRF) AI models enable anyone with a smartphone to make convincing 3D models for use in e-commerce, gaming, the Metaverse, and more.
In this Cloud Wars Expo Moment, IBM’s Kurt Scheetz explains the role of non-fungible tokens in creating a digital path of “what transpired as it relates to your transaction.”
Startup FindMine developed an AI engine that automatically pairs products together on a website to help customers envision different combinations and looks and move ahead to make purchases.
Walmart’s digital engagement and customer focus drive results; Cisco says it’s focused on helping customers become more agile and resilient.
In Ep. 11 of The Cutting Edge Podcast, Leonard focuses on key ways that edge computing addresses core problems and drives innovation in the retail industry.
In this Cloud Wars Expo moment, Carrie Tharp explains how Google Cloud focuses on four areas to enhance the shopping journey for consumers.
In this analyst take recorded on-location at Celosphere 2022, Tom and Kieron discuss new Celonis products and partnerships, and how they will positively impact customers.
Celonis’ new Process Sphere provides cross-process visibility; Business Miner gives more users access to the company’s core technology.
With deeper supply chain insights and broader access to its technology for users and developers, Celonis expands process mining’s footprint with Process Sphere and Business Miner.
Findmine uses AI to assemble “looks” with clothing, furniture, and more – resulting in more “shoppable content” for customers to engage with.
Toni visits “The Tonight Show” for its Metaverse debut. In addition to a full report, he shares his thoughts on virtual entertainment’s impact on Gen Z and digital natives.
Latest initiatives push Walmart further ahead in digital innovation, sustainability and strategic partnerships.
In Ep. 187, Kieron Allen explains how Flipkart, one of the largest e-commerce companies in India, is entering the Metaverse in a big way with a new immersive and interactive initiative.
Thanks to WebAR, organizations don’t have to wait for smart glasses in order to experience the benefits of augmented reality.
Verusen, Stockly, FindMine and TotalCtrl are all part of SAP.iO’s startup accelerator; all are expanding with customers, wins, or investments.
Sana ties its e-commerce store directly to Microsoft Dynamics and SAP ERP systems, ensuring access to real-time, synchronized data.