Despite a significant drop in market capitalization, Oracle’s cloud business continues to thrive, with strong customer confidence and robust Q1 cloud revenue growth.
eBay’s new generative AI capabilities for buyers and sellers should result in listings being optimized for conversion and buyer satisfaction.
Tony Uphoff shares a framework for CEOs that will help their companies better connect with customers, stay competitive, and drive growth.
AI helps deliver a positive customer experience, increases customer satisfaction, and improves customer retention and revenue, but only if applied wisely, writes Scott Vaughan.
While it provides many business applications already, ChatGPT and other generative AI apps must be implemented wisely, says Tony Uphoff.
As the pace of business accelerates, automating ERP processes helps companies remain competitive and achieve long-term success, says Kenny Mullican.
From competitive pricing and customizable solutions to excellent customer support and reliable infrastructure, here are the table stakes that every CIO should consider when evaluating cloud providers.
Janet Schijns shares top insights from recent conversations with partners and retailers about how they can best work together.
Versapay’s CEO and national partner manager to discuss the financial technology company’s latest milestone: Signing its millionth customer.
Paul Swider explains how AI-powered consumer experience innovations are revolutionizing the retail healthcare field.
Kenny Mullican explores how on-demand manufacturing powered by multi-cloud technology addresses supply chain, sustainability, and customer service challenges, particularly in retail.
Analysts Scott Vaughan and Tom Smith put context around the AI outlook for retailers and the fast-changing partner ecosystem in that vertical.
Analyst Joanna Martinez explains why Amazon’s strengths in data and user experience bode well for the upcoming AWS Supply Chain app.
Kieron Allen explores a customer-centric sustainability technology that incorporates actionable steps to combat the effects of climate change into the customer journey.
While the realization of a cybersecurity incident of course brings primary impacts, it doesn’t stop there. In this analysis, Chris explains how and why preparation helps.
Early data suggests holiday online sales are solid. E-commerce companies are using automation and chatbots to improve service and save money.
From NLP and chatbots to personalized marketing communications and dynamic customer journeys, there are plenty of AI-based opportunities to enhance the customer experience, as Toni reports.
Kieron writes about how IKEA, Threadless, and other companies are increasing customer engagement by co-creating with them on new products.
Apps by NVIDIA and Luma Labs that utilize neural radiance field (NeRF) AI models enable anyone with a smartphone to make convincing 3D models for use in e-commerce, gaming, the Metaverse, and more.
In this Cloud Wars Expo Moment, IBM’s Kurt Scheetz explains the role of non-fungible tokens in creating a digital path of “what transpired as it relates to your transaction.”