From NLP and chatbots to personalized marketing communications and dynamic customer journeys, there are plenty of AI-based opportunities to enhance the customer experience, as Toni reports.
food and beverage
In this Road to Celosphere interview, AmerCare Royal CIO Jeff DeSandre says he looks forward to networking and learning about potential Celonis use cases.
From improving medical inventory management to optimizing supply chains to helping relationships grow, innovations flowed at the 43North startup competition.
Five startups that won $1 million to grow their companies give good reason for optimism that the tech industry is still fueling innovation.
Verusen, Stockly, FindMine and TotalCtrl are all part of SAP.iO’s startup accelerator; all are expanding with customers, wins, or investments.
Toni Witt explains why Starbucks Odyssey, an extension of the company’s loyalty program that lets customers earn NFTs, is so innovative.
In this Cloud Wars Expo Moment, Suvajit Basu shares an example of how the food company’s CEO made informed, bold choices about its future.
In this Cloud Wars Expo Moment, Venkat Ramaswamy explains how to apply Six Sigma process efficiency to the highly-personalized customer experiences of today.
In Ep. 163 of My Metaverse Minute, Kieron discusses Chipotle’s plans to launch new products in real life and in the Metaverse for the first time.
In this Cloud Wars Expo Moment, Acceleration Economy analyst Kieron Allen discusses how Nike, Wendy’s, and other brands use virtual spaces to appeal to new audiences.
The grocery giant’s digital initiatives for serving customers, attacking inflation, and streamlining supply chains are paying off in a big way.
In Episode 158 of My Metaverse Minute, Kieron uses Lavazza Coffee Company as an example of how brands show not be entering the Metaverse.
When governments began imposing lockdowns to stop the spread of Covid-19, millions of people found themselves behind closed doors. Sometimes,…
We all impact the Food and Beverage industry in our own way as consumers or directly working in the industry. But, how did tech impact the industry?
