Dynamics 365 for Field Service, now on version 8.x, has come a long way since Microsoft first acquired the FieldOne solution and renamed it. But is it the right solution for your field service team to empower them to deliver better service experiences, connect them to your customer service and routing agents, and enable point-of-service interactions and transactions with your customers?

Join this session to learn the fundamentals of Dynamics 365 for Field Service. You’ll experience rapid demos of core functionality, real case studies of how the solution has performed in production, some of the gotchas that can lead to frustration, and we’ll discuss some cases where other solutions may be a better fit.

Key Takeaways:

  • Learn the fundamentals of Dynamics 365 for Field Service
  • Discuss the pros and cons of the solution
  • Case study of Field Service in production
  • Rapid-paced insightful demos

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