Digital adoption has taken a quantum leap at both the organizational and industry levels. Consumers have moved dramatically toward online channels and companies and industries have responded in turn. Companies have acted 20 to 25 times faster than expected. In this period, a major shift has happened in consumer behaviors, expectations and needs, business operation and business models, new ways of working. 

In this session, I will discuss the essence of Microsoft Business Applications and its capabilities, delivering values by resolving real business challenges and transforming the ways of working, customer stories sharing examples from different industries that exemplify an increased usage of Dynamics 365 and Power Apps.

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