Microsoft Power Virtual agents is a low-code/no-code solution which allows for subject matter experts with no IT experience to build bots on their own. 

In this session I will be discussing all the components of Power Virtual agents and how bot builders can utilize them to quickly build topics within Power Virtual Agents. I will also discuss how we can utilize Power Automate flows to perform actions, and how we can integrate the tool with Omnichannel for Customer Service. This presentation will be filled with lots of demonstrations so that everyone will get a better understanding of how easy it is to get started with power virtual agents!

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