As innovative startups develop more use cases for GenAI, the banking industry has been exploring the AI ecosystem, especially for customer-facing workflows.
Banking
Arvind Krishna discusses leveraging technology to streamline processes in industries like banking and pharmaceuticals, aiming to enhance productivity and address regulatory challenges.
TD Bank and SAP executives discuss the challenges and benefits of digital transformation in the banking industry, emphasizing the importance of cloud adoption, data security, and regulatory considerations.
Tony Uphoff extracts five key lessons for CEOs from the collapse of a financial institution that was once synonymous with startups and innovation.
While it provides many business applications already, ChatGPT and other generative AI apps must be implemented wisely, says Tony Uphoff.
Annual mobile phishing report from security vendor Lookout has troubling findings about volume, complexity, and impact of phishing attacks. Kieron Allen reviews the findings, and how to respond.
Aaron Back discusses the emergence of artificial intelligence in the financial services industry, and how it will affect banking in particular through co-creation and customer experience.
In My Metaverse Minute Ep 172, Kieron confronts hesitations from the banking industry about the Metaverse not being environmentally friendly.
The Metaverse isn’t a one-size-fits-all model; companies launching initiatives there that don’t consider their new and existing customer bases have stumbled so far.
Today’s banks need to start with the customer experience at the center of their businesses and understand how this experience is built on technology, not the number of branches they have.
Although the Metaverse is not a new idea, these six reasons explain why now is the time the Metaverse is taking off.
In this My Metaverse Minute, Kieron talks about HSBC becoming the first bank to purchase real estate in the Sandbox Metaverse. What implications will this have on the virtual world?
In this My Metaverse Minute, Kieron reviews how J.P. Morgan became the first lender to arrive in the Metaverse and what this means for other banking institutions.
Learn about 3 business apps that are taking aggregated banking by storm and how they could impact businesses beyond the direct user benefits.