Mo Osbourne, Corporate Vice President and Chief Operating Officer, Business Applications Engineering at Microsoft, outlines the new capabilities planned for release between the spring and late summer 2021 in this Microsoft blog. Complete with hundreds of new features, the first release of the year continues to cement the Microsoft commitment to power digital transformation for customers and partners.
Leveraging Microsoft Teams with SAP is now possible in a recent announcement from SAP and Microsoft. The goal is a “frictionless enterprise” that broadens collaboration within organizations and opens new possibilities to streamline. This announcement further builds on the partnership between SAP and Microsoft that was announced in 2019.
Most companies are missing out on the advantages of leveraging AI in their CRM systems. Many times AI can surface data or actionable insights that would typically be missed causing downstream impacts on critical business decisions. This article highlights the needs for infusing AI into your CRM systems.
As a senior executive or CIO, how can you assure yourself that the artificial intelligence or machine learning-derived recommendations are reasonable and flow logically from the project work that has been performed?While you want to be supportive and encouraging of your team’s work, you don’t want to be misled inadvertently, and you want to confirm that the data science team hasn’t misled itself.
ClickDimensions is built right inside of Microsoft Dynamics 365, which means it gives you the ability to email existing contacts and accounts inside of your CRM, but really – it’s a lot more than that.
Feb 11 Intro to Power BI * See — Link to Register * See — Link to Course Catalog Microsoft Power BI L100 *This is an introductory course within Microsoft Business Applications. Prerequisites: Familiarity with Excel and access to Power BI Service. Power BI lets you easily unify data from many sources to createinteractive, immersive dashboards and reports that provide actionableinsights and drive business results. This course will provide anoverview Power BI and how its services and applications work together. Objectives:• Understand the building blocks of Power BI• Explore how Power BI can enable confident decisions usinganalytics• Collaborate with Power BI in Microsoft Teams• Connect to a Power BI dataset and begin visualizing data• Save a report within the Power BI service
Big news from Solver: Integration promises initial deployments of Solver’s cloud planning and reporting for Dynamics 365 in as little as one day to drive quick-time-to-value for Microsoft customers. More to come as we sit down with Nils Rasmussen, Solver CEO, to learn more!
Who knew? Read on to find out, as i did that “… a good understanding of data science and machine learning requires some hands-on experience with algorithms. In this regard, a very valuable and often-overlooked tool is Microsoft Excel.”
Join Steve Banker as he discusses current supply chain technology in the following three categories: hyped, promising, and solid solutions.
In this article (a few ads), Jody Medich outlines edge computing means to the success of IoT (Internet of Things). Typically, “edge” computing still had some reliance on the cloud, but further advances in machine learning (ML) make it possible for IoT devices to process data in areas without internet connectivity. Couple this with AI, and even more gaps are filled.
As a customer service rep, if you log in to your system and see that you have seven active cases or any active cases for that matter, you will want to address those first. However, if you have any marked “high priority,” those should come before other active cases.
COVID-19 has impacted the elderly and their caregivers in many ways. Technology is playing a large role in helping solve many of the problems they are facing.
A new AI tool is shedding light on how recruitment prejudices influence ethnic and gender pay gaps.
DAC Binge Day Link
The already wide adoption of data analytics will expand further in 2021 with the initial adoption of relatively new information technologies and broader rollouts of more established technologies.As a CIO or senior IT manager, consider which of these 10 data analytics trends can deliver more value for your organization if you implement it.
Example of using Power BI with Mapbox visual to show New Jersey data by county with county names on shape map.
The FDA’s plan was developed to address a new area of “Software as a Medical Device” (SaaMD). SaaMD is the convergence of things that many wouldn’t have considered just a few years ago. It will be interesting to see where AI/ML in healthcare will go in the next 5 years.
Google is rolling out an alerting feature in California that has the ability to notify users of nearby tremors, potentially providing warnings to billions.
Google Lens will include a ‘Homework’ filter that solves math problems using an app called Socratic.
CRM helps our sales team do their jobs best. From making calls to setting up appointments to closing deals, CRM helps sales teams across the globe move from manual processes to more efficient, strategic, and quick ones.
