- Cloud Wars
- Analyst Content
- By Category
- By Interest
- By Industry
- By Type
- By Vendors
- What we do
- Who we are
Salesforce OverviewSalesforce is the world's #1 customer relationship management (CRM) platform. Our cloud-based CRM applications for sales, service, marketing, and more don’t require IT experts to set up or manage – simply log in and start connecting to customers in a whole new way. More than 150,000 companies use Salesforce CRM to grow their businesses by strengthening customer relationships. CRM helps companies understand their customers’ needs and solve problems by better-managing customer information and interactions – all on a single platform that’s always accessible from any desktop or device.
- Cloud Revenue (as of 01/31/2023):$8.4B
- Cloud Services:SaaS,PaaS
- CEO:Marc Benioff
Interested in Salesforce?
Schedule a discovery meeting to see if we can help achieve your goals
Cloud Wars Salesforce, the leading global enterprise-apps vendor with fiscal-Q3 revenue of $8.7 billion, faces challenges as it trails competitors in quarterly growth rates.
Cloud Wars Minute Salesforce, led by Marc Benioff, has a slow growth rate at 11%, prompting questions about CRM's relevance and Salesforce's ability to innovate across various fronts amid changing market dynamics.
Cloud Wars Minute Who is the Cloud Wars CEO of the Year? A call to vote for your pick for Cloud Wars CEO of the Year.
Cloud Wars Minute In the latest Cloud Wars Minute, Oracle leads the hottest growth companies with a 30% growth rate, hitting $4.6 billion in cloud revenue.
Cloud Wars A look at how Salesforce's Automotive Cloud is revolutionizing the future of driving, enhancing in-car experiences, and empowering automakers with real-time insights in the rapidly evolving automotive industry.
Cloud Wars Salesforce announces $20 million in grants to fund training and education programs in schools and non-profits, focusing on generative AI and emerging technologies to prepare students and the workforce for the future.
Cloud Wars Minute IBM and Salesforce collaborate for customer relationship management (CRM), leveraging generative AI to enhance customer experience and productivity.
Cloud Wars Salesforce has overtaken SAP in recent quarterly revenue, but SAP leads in trailing-12-month revenue as they vie for the title of the world's largest enterprise applications vendor in a competitive enterprise software market.
Cloud Wars Minute Here's a look into the intense competition between SAP and Salesforce to become the world's largest applications vendor, highlighting their quarterly, trailing-12-month, and long-term revenue comparisons and the significance of this competition in the evolving cloud market.
AI/AI Index Weekly ReportAI Index Episode 9: The U.S. DOD launches its generative AI Task Force; Salesforce Ventures invests $200 million in Hugging Face; and Lex provides AI-powered writing tools.
Cloud Wars During the Salesforce earnings call, Marc Benioff emphasized the company's "incredible" performance but neglected to comment on its revenue growth.
Cloud Wars Minute Despite Marc Benioff saying the company's performance is "incredible", Salesforce's Q2 growth rates demonstrate otherwise.
Cloud Wars Integrating generative AI, natural language prompts, large language models, and machine learning augments the power of customer experience applications.
Cloud Wars Minute The Cloud Confidence Index uses market caps of top 10 cloud companies as a proxy for business leaders' confidence in their growth, reflecting customer demand and technology trends. The index is up slightly.
Cloud Wars Salesforce's evolving strategy prioritizes customer-centric innovation, AI integration, and higher profits. It ranks number 8 on the Cloud Wars Top 10.
Cloud Wars Bob Evans shares his thoughts on Salesforce's 9% price increase across many of its product lines, and suggests competitors Oracle and SAP will respond aggressively.
Cloud Wars Minute Will customers go along with Salesforce's price increases? If they don't, that creates new opportunities for Oracle and SAP.
Cloud Wars Mercedes-Benz, Ulta, and Toyota are co-creating with leading vendors to leverage AI for extraordinary customer experiences.
Cloud Wars J.P. Morgan's Payments Partner Network and Six Flags' new payment technology implementations demonstrate the power of ecosystem partnerships for innovation and value creation.
Cloud Wars In the Acceleration Economy Cloud Wars Top 10 course, discover how companies, including Celonis, achieve Cloud Wars Horizon designation.
Cloud Wars Minute With support for a new environmental, social, and governance reporting framework, Salesforce continues to build out its NetZero Cloud functionality.
Cloud Wars Get a preview of our Cloud Wars Top 10 course on how buying committees and C-level executives can use the cloud ranking to support purchase decisions.
Cloud Wars Get a preview of our Cloud Wars Top 10 course, which helps buying committees and C-level execs support purchase decisions by understanding each company's innovations and differentiators.
Cloud Wars Salesforce's Net Zero Cloud sustainability software gains new reporting functionality to help customers comply with key international standards.
Cloud Wars Google Cloud proves to be a leader in the generative AI revolution, expanding on partnerships with SAP, Salesforce, Accenture, and other global system integrators.
Cloud Wars Minute Bob Evans reviews Google Cloud's involvement in the generative AI revolution. The company is extending partnerships with SAP, Salesforce, and top systems integrators.
Cloud Wars Over the last three months, the Cloud Confidence Index (overall) was up by 23.3% for a total market cap of $6.51 trillion. Bob Evans reports which companies stood out.
Cloud Wars Minute In the last three months, the Cloud Confidence Index grew 23%. A few of the Cloud Wars Top 10 companies stood out, and Bob Evans explains why.
Cloud Wars Minute Aaron Back offers his thoughts on new announcements and products launched at this week's Salesforce AI Day.
Cloud Wars The Salesforce Data Cloud is an indispensable component of the company's new AI Cloud, which was revealed at the company's recent AI Day event.
Cloud Wars Bob Evans breaks down the latest changes to the Cloud Wars Top 10 ranking, in which ServiceNow, Workday, and Google Cloud moved up.
Cloud Wars Minute In the latest Cloud Wars Top 10 ranking, ServiceNow and Workday have moved up, while Salesforce has dropped.
Cloud Wars Salesforce CEO Marc Benioff expressed the boom in tech spending, as a result of AI, while also noting the company's top priority is boosting profits, not growth.
Cloud Wars Minute With a predicted rise in tech-spending around generative AI, Bob Evans points to the paradox between slowing revenue growth and accelerating profits.
Cloud Wars Minute The global tire brand Pirelli has launched a series of online ordering enhancements to boost customer experience. They're built on several Salesforce apps.
Acceleration Economy Minute Salesforce has announced its latest Green Code initiative which aims to reduce the carbon footprints associated with the software development lifecycle.
Cloud Wars Minute Salesforce its building on existing climate action initiatives with a new strategy it dubs "Nature Positive." Here's why it matters.
Cloud Wars A late arrival to e-commerce, Hibbett Sports closed the gap with laser CX focus, a novel fulfillment approach, and aggressive use of AI to engage customers.
Cloud Wars When it began to sell online in 2017, Hibbett Sports emphasized delivering a customer experience that was on par with its in-store service. Hibbett exec Bill Quinn explains how.
Cloud Wars During the recent earnings call, Salesforce introduced Marc Benioff 2.0 as the CEO has transformed in his role with new priorities.
Cloud Wars Minute After the recent Salesforce earnings call, Bob Evans evaluates the new priorities articulated by CEO Marc Benioff.
Cloud Wars Bob Evans reviews Salesforce's Q4 results, which suggest that the company's FY24 growth will tumble to 10%.
Sustainability Tom Smith explains how Salesforce and the company's Net Zero Cloud support ESG reporting and the sustainability work of complex organizations.
Sustainability Salesforce's Jen Brown explains how airline JetBlue, a Salesforce customer, is using the Net Zero Cloud to engage with ESG initiatives.
Sustainability In this Sustainability Impact Digital Summit moment, Salesforce execs Kevin Vranes and Jen Brown discuss the company's Net Cloud Zero platform.
Cloud Wars Comparing the latest Q4 and Q3 results, respectively, Bob Evans takes a look at why SAP is booming while Salesforce's fortunes remain murky.
Sustainability In this Sustainability Impact Digital Summit moment, Salesforce's Jen Brown and Kevin Vranes discuss how technology drives ESG transformation.
Cloud Wars In the wake of layoff announcements at Salesforce, Bob Evans shares what he sees as the real reasons why the cloud vendor is facing performance challenges.
Cloud Wars Minute Despite a big round of layoffs, Salesforce will have to contend with four other major issues to secure future growth, says Bob Evans.
Cloud Wars While Salesforce’s Q3 numbers revealed some uplifting results and possibilities, the overall picture shows a company in disarray that has suddenly fallen out of phase with a vast market it has helped to power for the past two decades.