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Salesforce

www.salesforce.com
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Salesforce Overview

Salesforce is the world's #1 customer relationship management (CRM) platform. Our cloud-based CRM applications for sales, service, marketing, and more don’t require IT experts to set up or manage – simply log in and start connecting to customers in a whole new way. More than 150,000 companies use Salesforce CRM to grow their businesses by strengthening customer relationships. CRM helps companies understand their customers’ needs and solve problems by better-managing customer information and interactions – all on a single platform that’s always accessible from any desktop or device.

Company Snapshot

  • Cloud Revenue (as of 01/31/2023):$8.4B
  • Cloud Services:SaaS,PaaS
  • CEO:Marc Benioff
  • View Cloud Wars Analysis
  • View Salesforce Report

Interested in Salesforce?

Schedule a discovery meeting to see if we can help achieve your goals

Connect With Us
Cloud Wars Minute

Tire Brand Pirelli Executes Digital, Customer-Centric Transformation With Salesforce

The global tire brand Pirelli has launched a series of online ordering enhancements to boost customer experience. They're built on several Salesforce apps.
Acceleration Economy Minute

How the Salesforce Green Code Initiative Reduces Software Development Carbon Footprint

Salesforce has announced its latest Green Code initiative which aims to reduce the carbon footprints associated with the software development lifecycle.
Cloud Wars Minute

How Salesforce Accelerates Climate Action With Nature Positive Strategy

Salesforce its building on existing climate action initiatives with a new strategy it dubs "Nature Positive." Here's why it matters.
Cloud Wars

How Hibbett Sports Uses E-Commerce and AI Software to Replicate In-Store Experience

A late arrival to e-commerce, Hibbett Sports closed the gap with laser CX focus, a novel fulfillment approach, and aggressive use of AI to engage customers.
Cloud Wars

How Hibbett Sports Brings Sharp Customer Experience (CX) Focus to E-Commerce

When it began to sell online in 2017, Hibbett Sports emphasized delivering a customer experience that was on par with its in-store service. Hibbett exec Bill Quinn explains how.
Cloud Wars

Salesforce's Most-Disruptive Launch Ever: The All-New Marc Benioff 2.0

During the recent earnings call, Salesforce introduced Marc Benioff 2.0 as the CEO has transformed in his role with new priorities.
Cloud Wars Minute

Marc Benioff's Extraordinary Transformation

After the recent Salesforce earnings call, Bob Evans evaluates the new priorities articulated by CEO Marc Benioff.
Cloud Wars

Salesforce Shocker: FY24 Growth Will Tumble to 10%

Bob Evans reviews Salesforce's Q4 results, which suggest that the company's FY24 growth will tumble to 10%.
Sustainability

How Salesforce Net Zero Cloud Supports ESG Reporting, Complex Organizations

Tom Smith explains how Salesforce and the company's Net Zero Cloud support ESG reporting and the sustainability work of complex organizations.
Sustainability

How Salesforce Customer JetBlue Uses Net Zero Cloud to Reach ESG Goals

Salesforce's Jen Brown explains how airline JetBlue, a Salesforce customer, is using the Net Zero Cloud to engage with ESG initiatives.
Sustainability

How Salesforce Net Zero Cloud Delivers Sustainability, Climate Data

In this Sustainability Impact Digital Summit moment, Salesforce execs Kevin Vranes and Jen Brown discuss the company's Net Cloud Zero platform.
Cloud Wars

SAP Thumps Salesforce in Q4 Revenue, Clearly Remains #1 in Apps

Comparing the latest Q4 and Q3 results, respectively, Bob Evans takes a look at why SAP is booming while Salesforce's fortunes remain murky.
Sustainability

Salesforce Execs Explain Why IT Leaders Must Drive Sustainability and ESG Initiatives

In this Sustainability Impact Digital Summit moment, Salesforce's Jen Brown and Kevin Vranes discuss how technology drives ESG transformation.
Cloud Wars

Dear Marc Benioff: Layoffs Won’t Fix Salesforce’s Deeper Problems

In the wake of layoff announcements at Salesforce, Bob Evans shares what he sees as the real reasons why the cloud vendor is facing performance challenges.
Cloud Wars Minute

Dear Marc Benioff: Layoffs Are Not a Solution!

Despite a big round of layoffs, Salesforce will have to contend with four other major issues to secure future growth, says Bob Evans.
Cloud Wars

Salesforce Q3 Crackup: the Good, the Bad, and the Ugly

While Salesforce’s Q3 numbers revealed some uplifting results and possibilities, the overall picture shows a company in disarray that has suddenly fallen out of phase with a vast market it has helped to power for the past two decades.
Cloud Wars Minute

Salesforce Q3: Good, Bad, and Ugly

In this Cloud Wars Minute, Bob reviews Salesforce's Q3 earnings and recent management departures, which suggest the company is unable to live up to its own standards.
Cloud Wars

As Salesforce Growth Rate Plunges to 5-Year Low, 5 Big Questions Arise

Considering Salesforce's dismal Q3 results, Bob shares what he thinks the company must examine to get back on the growth train.
Cloud Wars

Salesforce Surrenders ‘#1 Apps Vendor’ Title to SAP After Just One Quarter

Bob explains what the battle between the two companies says about the rise of the enterprise cloud.
Cloud Wars

How Salesforce Has Become the Industry’s Largest Enterprise Apps Vendor

Seven reasons why Salesforce has been able to make the extraordinary journey to the pinnacle of the business apps software world.
Cloud

Retail Solutions with Salesforce

Retail Solutions from Salesforce with Sydney Williams, Senior Director, Retail & Consumer Goods Industry Marketing.
Cloud

Financial Services Solutions with Salesforce

Learn more about the Financial Services Solutions from Salesforce with Kelly Utley, Senior Director, Product Marketing.
Cloud

Manufacturing Solutions with Salesforce

Learn about Manufacturing Solutions from Salesforce with Taskeen Singh, Product Marketing Manager, Manufacturing Cloud
Cloud

Healthcare Solutions with Salesforce

Manufacturing

Accurate Forecasting in Complex Environments with the Salesforce Manufacturing Cloud

In this Industry Cloud Battleground Week moment, Ali Hussain talks about enterprise account forecasting with Salesforce Manufacturing Cloud.
Manufacturing

Salesforce Manufacturing Cloud Modernizes Operations

In this Industry Cloud Battleground Week moment, Achyut Jajoo discusses how Salesforce Manufacturing Cloud modernizes operations.
Manufacturing

4 Challenges of Manufacturing to Meet Supply Chain & Customer Expectations

In this Industry Cloud Battleground Week moment, Achyut Jajoo talks about 4 challenges that Salesforce acknowledges to help manufacturing companies meet customer expectations.
Healthcare

Mimit Health Uses Salesforce Patient 360 for Personalized Care

In this Industry Cloud Battleground Week moment, Jason Martial visits Dr. Romi Chopra and Mimit Health to discuss how they use the Salesforce platform to gain a Patient 360 view.
Retail

Salesforce Connects Disparate Data to Address Customer Challenges

In this Industry Cloud Battleground Week Moment, Molly Mecham from Salesforce discusses the importance of connecting disparate data to overcome customer challenges in the retail experience.
Retail

Salesforce Helps Customers Provide Retail Anywhere

Rob Garf, VP and GM of Salesforce, breaks down how their new innovations are help promote retail anywhere and personalization opportunities.
Healthcare

Salesforce Democratizes Data to Address Patient Health Equity

William Fleming, President of Pharmacy Solutins & Chief Corporate Affairs Officer at Humana, discusses how Salesforce addresses health equity by democratizing data.
Retail

Simplifying the Multi-Touchpoint Retail Experience with Salesforce

In this Industry Cloud Battleground moment, analysts Wayne Sadin and John Foley discuss how Salesforce identifies and streamlines the retail experience for customers.
Healthcare

Salesforce Improves Relationships Between Sales & Physicians

Dana Wolfe and J. Chris Salinas of Salesforce discuss how the relationships between sales representatives and physicians can improve with new technology.
Cloud

Salesforce Industry Cloud: Speed, Compliance & Reimagination

Lynne Zaledonis, EVP at Salesforce, shares how a customer that processed a year worth of loans in 13 days - in the midst of the pandemic
Cloud

Penn State Health SVP & CIO Cletis Earle on Salesforce Healthcare Cloud

Cletis Earle, SVP & CIO of Penn State, found the Salesforce Healthcare Cloud Vaccine Management tool met their needs for speed & scalability
Cloud Reporting

Salesforce Cloud Wars Top 10 Report

Data Digitization

Learning from Salesforce's CFO: Why Operating Mindsets Matter

Part 1 of the Cloud Wars CFO Series covers impactful lessons from Salesforce's President & CFO and 5 key strategies to their momentum.
AI/Hyperautomation

Introducing Industry Success from Anywhere

Featured Content

Cloud Wars

How Salesforce Has Become the Industry’s Largest Enterprise Apps Vendor

Recent Articles


  • Tire Brand Pirelli Executes Digital, Customer-Centric Transformation With Salesforce
  • World's Hottest Cloud Vendors: #1 Oracle, #2 Google Cloud, #3 SAP and ServiceNow
  • Hottest Cloud Vendors: #1 Oracle, #2 Google Cloud

Book a Demo

Salesforce

Founded in 1999, Salesforce has been, along with Amazon, one of the primary evangelists for the cloud-computing industry. Launched by Marc Benioff with the audacious concept of “No Software!,” Salesforce has become the largest SaaS vendor in the world and has held the #3 spot on the Cloud Wars Top 10 rankings for more than 2 years. It recently became the only publicly traded company in U.S. history to post increased revenue every quarter for 20 straight years. From Benioff’s early vision of online applications for salespeople—ergo the company name—Salesforce has evolved into what it calls “the customer company” with a vast array of SaaS applications plus a fast-growing PaaS business. The company’s Dreamforce event, held every fall in San Francisco, has become the enterprise-tech business’s largest conference and exemplifies the torrid growth and widespread embrace of cloud computing.

Salesforce’s cloud services

Building out from its initial SaaS applications aimed at salespeople and the sales process, Salesforce now offers a broad fleet of apps covering all aspects of customer engagement. That includes sales, service, marketing, commerce, and engagement clouds, and Salesforce is #1 or #2 in the world in each of those separate but interrelated categories. A few years ago, the company also began offering industry-specific clouds, including Manufacturing, Government, Philanthropy and more. Salesforce’s PaaS services include MuleSoft for integration, Tableau for analytics and the Heroku platform.

Why Salesforce has earned a spot in the Cloud Wars Top 10

Salesforce is likely to top $20 billion in revenue for calendar 2020, and is has made itself synonymous with cloud computing. It continues to push its high-power brand and technologies into new markets, and has been one of the primary driving forces of cloud computing in the world.
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