In episode 110 of the Acceleration Economy Minute, I report on location at Oracle CloudWorld, providing my perspective on seven areas that organizations should focus on when implementing generative AI.
00:35 — An enterprise AI panel discussion at Oracle CloudWorld shared a framework highlighting seven areas companies should focus on when shifting to being a generative AI-driven organization. The session included representatives from Oracle and other leading organizations Deloitte, Cohere, and Nvidia.
00:56 — With the pinpoint focus on generative AI solutions for the enterprise, the seven areas of the framework include:
- Operating model
- Platform data and integration
- Partnerships and alliances
- Legal concerns
01:25 — The standout news of the day in the generative AI space was the new generative AI capabilities integrated with Oracle’s electronic health record (EHR) offerings. The Oracle Clinical Digital Assistant is a voice and screen-based system that enables healthcare providers to use generative AI to minimize the time spent on manual tasks.
02:13 — Another important announcement involves new generative AI features to the Oracle Fusion Cloud customer experience (CX) for marketers, sellers, and service agents. There were additional updates including guided campaigns and AI-powered account linking.
02:28 — Oracle embedded generative AI capabilities into Oracle Fusion Service, which can help organizations resolve customer service issues more efficiently.
02:49 — The panel concluded with the panelists being asked, “When should you start with generative AI?” The answer was a resounding “Now.”