You’re watching a top moment from the Automating Finance Battleground which premiered in October 2021. As part of the Future Office of the CFO program, the Automating Finance Battleground brought together top analysts, finance leaders, and technology experts for a digital event covering automation strategies to streamline the finance department.
00:08 – User behavior can change when implementing automation, depending on how well the user understands the technology.
00:15 – For example, Zact’s product automates expense reports. However, some employees of its clients were still filling out cumbersome expense reports manually. Because they didn’t understand the automation technology, they weren’t used to the functionality. By noting this with user behavior, businesses can better understand how to introduce automation to their employees.