Business Challenge – Replacing Outdated Order Processing System
Triangle Package Machinery Company is a packaging equipment manufacturer that offers a diverse product line. For instance, the company offers products such as vertical form fill sealers, depositors, combination scales, and bag in box packaging systems. The organization was one of the first businesses in the world to build vertical form fill seal bag machines. However, the company needed to find a way to implement new software. This solution would need to improve accuracy for order processing. It also would have to make it easier for managers to oversee the entire process.
Software Solution – Microsoft Dynamics NAV
After careful consideration, the company decided to implement Microsoft Dynamics NAV to help improve order processing. Employees were also encouraged to submit various questions and scenarios. The team at Dynamics NAV demonstrated how this software could easily accomplish each one of these scenarios. Triangle also partnered with Solution Systems for consulting services to help guide them throughout the entire process.
One of their biggest challenges was replacing an outdated green-screen system that required employees to use disconnected systems. This nearly 20-year old system made it impossible to report the processing of orders accurately. The managers didn’t have any insight into the process and performance of each order. The company needed to find a way for employees to work within the system instead of outside with word documents and excel spreadsheets.
It was especially important for integration to identify urgent orders. Also, it was essential for it to process any backlogged orders in the system. The Triangle Package Machinery Company soon realized that using Dynamics NAV was a much better fit than the old system. Using Dynamics NAV significantly boosted employee production. Additionally, due to everything being processed within one system, it made it easier to keep track of all orders.
The company created several goals for implementing the ERP solution. The initial phase of implementation was to replace the outdated ERP system with a more modern ERP system. The implementation process was simple. Many employees understood how to use Dynamics NAV with only a minimal amount of guidance. The next phase of implementation was to learn more about the software and identify any inefficiencies within the company. There are plans in the near future to include a warehouse management system to increase efficiency further.
The Results – Improved Order Processing
One of the first results in implementiation was a significant boost in productivity and profitability for the Triangle Package Machinery Company. Using Dynamics NAV made it possible to find even more ways to improve, increasing the bottom line further. Dynamics NAV also helped employees understand how to perform tasks better. This made everyone’s jobs much more manageable. Previously, employees were using offline tools. Now, NAV makes it possible to use integrated tools, which helped reduce mistakes and increase accuracy.
By helping the organization make smarter sales decisions, Dynamics NAV enabled the company to increase revenue between 30-40%. Investing in Dynamics NAV helped increase production, improve order processing, and boost revenue. The future is looking bright at Triangle Package Machinery Company because of their decision to upgrade to Microsoft Dynamics NAV.