“Tinder on Customers” is the monthly Cloud Wars Live podcast series featuring Bonnie Tinder. Bonnie is the founder and CEO of Raven Intelligence, an independent B2B peer review site that amplifies the voice of the customer. She focuses on software customers, consulting partners, and software vendors and helps identify the best partners for their needs. In this episode, Bonnie shares five major themes she’s gleaned from attending several tech events over the last few months, especially in the area of HR, and what she sees on the horizon for 2024.
Episode 34 | Tech Event Insights
The Big Themes:
- Employee hiring and development trends: AI is enabling predictive candidate performance analysis, and refining job descriptions. Employee engagement and well-being are crucial in the remote and hybrid work landscape, with HR addressing concerns like burnout and mental health to retain talent. Data-driven decisions empowered by AI are enhancing HR functions.
- Financial wellness: Earned wage access is a key development in HR tech, reflecting the growing importance of employee and contract or gig worker financial wellness. This concept allows workers to access their earned wages before the traditional payday, providing them with more control over their finances and potentially reducing financial stress.
- Looking to 2024: Bonnie points out that the coming year will provide a strong dose of reality with regard to the promise of AI. The key question is whether these technologies will truly transform and enhance processes or if they will remain as mere buzzwords. She also sees the slowdown in talent acquisition.
The Big Quote: “Rather than being afraid that AI is going to replace me, the conversation I think everybody should have, no matter what your job is, is ‘How can I use AI so that I can become a superhero in my job and be that much smarter, that much more efficient, and able to make the mission-critical decisions?'”