In this moment, excerpted from the Road to Oracle CloudWorld interview with Paul Scribano, vice president, financial operations, IAC, Paul Scribano discusses positive results from IAC’s migration to Oracle Cloud Infrastructure (OCI).
00:09 — Paul tells his team that every one of their end users is their customer. IAC’s employees are their customers. The focus should be on how to make their lives easier.
00:34 — When they migrated to OCI, they gained powerful backend systems. A customer in an accounts receivable (AR) reconciliation area was using a report that used to take seven hours to process. They got that down to about 15 minutes.
00:59 — Paul explains the distinction between one hour within a closed cycle and one hour outside of it.