In episode 99 of the Leadership Minute, Tony Uphoff explores hyperautomation technology. He shares five benefits CEOs can expect from streamlining business processes with automation and five steps for deploying hyperautomation in your organization.
This episode is sponsored by Acceleration Economy’s “Cloud Wars Top 10 Course,” which explains how Bob Evans builds and updates the Cloud Wars Top 10 ranking, as well as how C-suite executives use the list to inform strategic cloud purchase decisions. The course is available today.
00:49 — Hyperautomation is the coordination of multiple automation technologies, such as artificial intelligence, machine learning, and robotic process automation, to streamline processes across the business.
01:08 — Tony shares five advantages CEOs can expect from hyperautomation:
- Enhancing business agility: Hyperautomation makes organizations resilient, enabling them to respond to changes swiftly and effectively.
- Boosting efficiency: Hyperautomation streamlines processes by reducing manual interventions and bottlenecks and increasing speed and productivity.
- Augmenting human capabilities: Implementing hyperautomation is not about replacing humans; it’s about complementing their skills and freeing them to focus on higher-order, strategic tasks.
- Encouraging innovation: Hyperautomation opens new horizons for innovation by integrating advanced technologies across processes.
- Driving customer satisfaction: Through faster processes, quicker responses, and personalized interactions, hyperautomation can significantly enhance the customer experience, fostering loyalty and promoting growth.
02:19 — Here are five key steps for implementing hyperautomation in your organization:
- Acknowledge the power of hyperautomation beyond cost savings.
- Make sure your team has the skills and knowledge to use these advanced tools.
- Allow hyperautomation to traverse the length and breadth of your organization, eliminating silos and ensuring a seamless workflow.
- Establish clear protocols and stringent governance to manage your automation journey effectively.
- Start with small pilot projects, validate the benefits, and learn and adjust before you launch full-scale automation efforts.
03:29 — In the era of hyperautomation, success belongs to those who adeptly manage the coordination of automated technologies. This is a vital role for CEOs to play.