When working with customers that are moving to the cloud, Oracle recognized the importance of embracing a customer success mindset to meet their specific business needs.
Search Results: customer success (1298)
Customer success in the digital era should emphasize collaboration among departments, transparent communication, and measurable value delivery for long-term success.
Databricks Ventures made a strategic investment in Catalyst, its first foray into customer success and growth technology.
In this excerpt from the Data at Scale digital event, AWS General Manager, WW ISV Alliances & Marketplace, Chris Grusz, describes AWS’s approach to its customers and partners network.
Analyst Aaron Back talks with Oracle CIO Jae Evans about CloudWorld 2022 and what customers can expect to see. Sponsored by Oracle.
Watch this 3-minute video on how DocuPhase helped streamline invoice processing, purchase orders, and managing vendor files.
The Dynamics Journey to Success (DJS) is a Success Planning methodology led by the Microsoft Dynamics Customer Success Manager (CSM) that helps D365 customers realize continuous business outcomes and achieve business goals from their Dynamics investment. This session provides deep insight into Microsoft’s 10 step Success Planning methodology that enables Dynamics 365 customers to establish success criteria, uncover adoption blockers, and devise a strategy to boost user adoption and drive business success.
Malibu Boats began looking for a better solution in early 2013. After a thorough evaluation of leading CPQ solutions, they chose Experlogix CPQ. Right from the start, Experlogix resolved a critical issue that was the cause of considerable problems: it integrated seamlessly with Microsoft Dynamics CRM, and through CRM, with Microsoft Dynamics GP.
In this session we will interview successful end -users on best practices user adoption. This session will particularly address the planning, alignment, and adoption strategies for SMB organization.
The content of this session is geared toward an audience with intermediate-level knowledge of the subject area.
This article is sponsored by Oracle. Group VP of AI Data Analytics Cloud, Bruno Aziza, explains why he’s turning the Oracle Analytics Summit into a series.
At a special SAP Capital Markets Day presentation on Tuesday 11/12, SAP’s new co-CEOs fully committed to the company’s growth plans in the cloud and beyond.
Stream the latest episode of Uphoff on Industry, a series from Cloud Wars Live, about the need for software companies to focus on “customer success.”
Hear Cloud Wars Live with Joshua Greenbaum, an industry analyst and consultant who’s been following the enterprise software market for 30 years.
As competition among top cloud vendors intensifies, cloud customer success is rapidly emerging as strategic differentiator more important than snazzy tech.
AI holds strong potential to modernize e-commerce returns by reducing the likelihood that buyers are unhappy with the products they buy in the first place.
Bonnie Tinder discusses the critical role of documentation, the impact of IT amnesia, and the transformative efficiency brought by generative AI in ensuring project success.
With guarantees on timeframe to build an app, as well as developer training, Appian is removing financial risk for customers.
Bonnie Tinder joins Bob Evans for a conversation about why companies need to cultivate organizational cultures with change agility.
Because trust is an essential component when working with customers, cybersecurity plays a crucial role to ensure a positive customer service experience.
In this Cloud Database Battleground moment, Karthik Ranganathan shares the origins of YugabyteDB and how it has helped customers.