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I have obtained experience providing system management and support while driving strategic initiatives enterprise wide. I have been administering Dynamics CRM since version 4.0, which has given me varied experience with implementations and software upgrades. My focus on integration of business processes within technology as a means to ensure consistency and accountability sets me apart as an invaluable business partner. I am a co-leader of the Milwaukee and Madison Chapters of the CRM User Group (CRMUG) and have been invited to speak at Convergence, Microsoft’s S4 Summit, CRMUG Summit and Summit EMEA and various CRMUG chapter meetings and webinars.