Based in the United States, Pattern Energy is an independent renewable energy business. The company aims to find new possibilities for advancements within solar, wind, storage, transmission, and advanced energy technology. Back in 2016, Pattern Energy used Dynaway EAM while using Microsoft Dynamics AX2009. Recently, they made the decision to upgrade their ERP software for Microsoft Dynamics 365. This software solution also involved updating Dynaway EAM.
Founded in 2001, Dynaway is an independent software vendor. They focus on offering solutions to various companies using the Microsoft Dynamics 365 platform. Dynaway is one of the leading software development companies that provide top quality software solutions. They have been able to achieve this by using industry trends, customer insights, and new ideas, for instance. They transform this information into solutions for many businesses.
Business Challenge at Pattern Energy
One of the biggest challenges Pattern Energy faced was meeting regulatory reporting requirements. In addition to this, it became difficult to maintain managing internal reporting for the maintenance history as well as other tasks related to their industry. One of their top concerns was not only finding a software solution to streamline these services, but also keeping downtime to a minimum.
Technology Solution – Dynaway EAM
Previously, Pattern Energy had already implemented EAM for AX2009. This made them comfortable working with the company. Team members at Dynaway continually offered value to the project. They were always available to answer any questions or provide support. These professionals fully understood their product and had excellent documentation procedures.
Dynaway was also willing to work with Pattern Energy to ensure that all of their needs were being met. They met needs anywhere from product customization to enhancements. They were always responsive to Pattern Energy’s needs, even by attending virtual meetings in vastly different time zones.
Implementation Process of Software Solution
Implementing an ERP project is never an easy task. However, Dynaway was able to implement their module simultaneously as other modules without missing any deadlines. These modules included inventory management, project management and accounting, product information management, and enterprise asset management and mobility (Dynaway).
The team at Dynaway did an excellent job of providing an overview of how to set up the module to support Pattern Energy while also working on customization and enhancements to meet the company’s needs best. This valuable collaboration even continues today due to the ever-evolving nature of technology.
Dynaway also worked behind the scenes to ensure their products continue to work efficiently and it’s easily deployed in packages. Each package includes documentation and services from team members at Dynaway to ensure everything is launched successfully without any problems.
The partnership between Pattern Energy and Dynaway made the implementation of new software much easier. They finished all of the product implementations and upgrades on time. Dynaway always focused on going above and beyond in offering customer support. The successful implementation of this software allows Pattern Energy to work more efficiently by gaining access to state-of-the-art technology. Pattern Energy plans to continue to work with Dynaway on future projects due to the ease and success of past experiences.