You’re watching a top moment from the Industry Cloud Battleground Week highlighting the retail industry. This five-day digital event, which premiered in November 2021, delivered insights to inspire, educate and engage business and technology leaders who are actively defining their industry-specific cloud strategy.
00:09 — Walgreens Boots Alliance exemplifies driving innovation at scale. For instance, in over 9,100 stores across the US and through omnichannel capabilities, Walgreens has been able to maintain a quality customer experience due to real-time visibility into its efficient operations.
00:32 — Aiming to modernize the company’s core business processes, they rolled introduced the transformation initiative. This enabled them to access data in real time which, in turn, empowered its workers.
00:52 — With innovation at scale, automation has enabled Walgreens and other retailers to spend more time engaging with customers rather than on manual tasks, such as inventory management and document processing.
01:10 — Additionally, the company is able to gain agility from insights into what and how consumers are purchasing to better meet customer needs. By leveraging SAP solutions, Walgreens has increased sales velocity, received a better return on investment inventory, and improved forecasting.