When working with customers that are moving to the cloud, Oracle recognized the importance of embracing a customer success mindset to meet their specific business needs.
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SignUp Software maintains a laser focus on accounts payable automation for Microsoft customers, while addressing their cost, compliance, and control requirements.
ServiceNow CEO Bill McDermott illustrates how GenAI enhances customer experience, ensuring brand loyalty and satisfaction.
Bonnie Tinder addresses software implementation in 2023, the impact of generative AI, and project satisfaction influences.
AI holds strong potential to modernize e-commerce returns by reducing the likelihood that buyers are unhappy with the products they buy in the first place.
Siemens, Salesforce have co-created software to help manufacturers become more service-centric, upgrade customer experiences, and drive revenue growth.
Oracle’s Alloy program, introduced in late 2022, reflects a departure from the traditional Oracle approach, aiming to combine its technology with customer industry expertise, geographic knowledge, and regulatory considerations,
This exclusive report analyzes Automation Anywhere’s capabilities and technologies utilizing GenAI, along with intelligent automation, to achieve outstanding outcomes for customers.
IBM CEO Arvind Krishna emphasizes customer-centric innovation and co-creation, shifting from traditional selling to shared thinking, innovation, and opportunity with partners for mutual growth.
CEO Safra Catz describes how Oracle continues to provide for customers and the mindset it developed after the pandemic.
Enterprise customers aren’t looking to AI to improve a process; instead, they’re looking to completely reimagine the way they do things, Automation Anywhere exec says.
Bonnie Tinder discusses the critical role of documentation, the impact of IT amnesia, and the transformative efficiency brought by generative AI in ensuring project success.
SingleStore enables customers to build enterprise-ready generative AI applications without having to move data outside of their Snowflake environment.
Discover the top generative AI use cases and how ServiceNow technology, combined with a robust partners ecosystem, is unlocking those use cases for customers.
New tools make it easier to create Retrieval Augmented Generation (RAG) apps which are notoriously difficult to develop because they require collecting data from diverse sources.
Snowflake CEO Frank Slootman recently discussed a shift in customer behavior, and the pivotal role of unstructured data in the GenAI revolution.
IBM’s Raj Datta explains how the company supports customers and drives growth with the IBM Partner Plus program.
This report explores key developments related to Workday, from impressive customer wins to the “Eschenbach Effect” on the company’s sales and go-to-market strategies.
Generative AI will power a new category of highly contextualized service that makes the automation appear invisible to the customer, Accenture exec says.
Oracle’s partnership turns Microsoft into its biggest customer, with a multi-cloud deal, significant investments, and a shared vision for market leadership.