In episode 68 of the Leadership Minute, Tony Uphoff talks about change management and the challenges around implementing it. Smart business leaders are using technology to drive change, and Tony explains why.
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Highlights
00:59 — As the pace of business accelerates, leading change has become a top priority for all business leaders, and change management is one of the toughest challenges for business leaders, as conversations that Tony has had with many of his peers attest. That’s why change management initiatives often fail.
02:31 — Change management is the “ultimate test of business leadership.” While there are myriad reasons why successfully implementing organizational change is so hard, there are really three main reasons why change management initiatives fail. Number one: organizational inertia. Number two: fear of failure. And number three: poor leadership. If leaders are not skilled at managing change or do not fully support change initiatives, it can be challenging to adapt effectively. This last one that can cost you your job, says Tony.
03:30 — Smart business leaders today are increasingly turning to technology to implement successful change management. Technology can help you drive effective change by enhancing communication, facilitating collaboration, and streamlining processes. Automation and process optimization technologies, such as robotic process automation (RPA) and business process management (BPM), help organizations become more efficient by reducing manual tasks and human error.
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04:44 — It’s ironic that technology can be both a disruptive force creating change as well as a platform for effective change management. However, when properly deployed, technology can be your biggest asset in effective change management, Tony stresses.
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