AI holds strong potential to modernize e-commerce returns by reducing the likelihood that buyers are unhappy with the products they buy in the first place.
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Siemens, Salesforce have co-created software to help manufacturers become more service-centric, upgrade customer experiences, and drive revenue growth.
Oracle’s Alloy program, introduced in late 2022, reflects a departure from the traditional Oracle approach, aiming to combine its technology with customer industry expertise, geographic knowledge, and regulatory considerations,
This exclusive report analyzes Automation Anywhere’s capabilities and technologies utilizing GenAI, along with intelligent automation, to achieve outstanding outcomes for customers.
IBM CEO Arvind Krishna emphasizes customer-centric innovation and co-creation, shifting from traditional selling to shared thinking, innovation, and opportunity with partners for mutual growth.
CEO Safra Catz describes how Oracle continues to provide for customers and the mindset it developed after the pandemic.
Enterprise customers aren’t looking to AI to improve a process; instead, they’re looking to completely reimagine the way they do things, Automation Anywhere exec says.
Bonnie Tinder discusses the critical role of documentation, the impact of IT amnesia, and the transformative efficiency brought by generative AI in ensuring project success.
SingleStore enables customers to build enterprise-ready generative AI applications without having to move data outside of their Snowflake environment.
Discover the top generative AI use cases and how ServiceNow technology, combined with a robust partners ecosystem, is unlocking those use cases for customers.
New tools make it easier to create Retrieval Augmented Generation (RAG) apps which are notoriously difficult to develop because they require collecting data from diverse sources.
Snowflake CEO Frank Slootman recently discussed a shift in customer behavior, and the pivotal role of unstructured data in the GenAI revolution.
IBM’s Raj Datta explains how the company supports customers and drives growth with the IBM Partner Plus program.
This report explores key developments related to Workday, from impressive customer wins to the “Eschenbach Effect” on the company’s sales and go-to-market strategies.
Generative AI will power a new category of highly contextualized service that makes the automation appear invisible to the customer, Accenture exec says.
Oracle’s partnership turns Microsoft into its biggest customer, with a multi-cloud deal, significant investments, and a shared vision for market leadership.
Partners need to help ServiceNow customers deploy generative AI and think through use cases that tap into existing workflows to boost employee productivity.
Undergoing a notable shift, Oracle sees Microsoft emerge as a prominent customer in their strategic cloud collaboration.
Explore the future of customer experience as Geert Leeman from SAP discusses AI, the importance of data, and the evolving direct-to-consumer model.
Bonnie Tinder delves into the intricacies of fostering strong customer relationships during year-end reviews, highlighting personalized approaches and proactive planning.