Rubrik ensures rapid recovery in the event of a cyberattack for VMware customers by leveraging AI.
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The Cloud Wars Top 10 are in the thick of quarterly financial reports. The numbers and outlook are making it clear: some investment caution is dissipating.
Integrating generative AI, natural language prompts, large language models, and machine learning augments the power of customer experience applications.
AptEdge is using generative AI to turn the challenge of data and knowledge sprawl into an advantage when it comes to serving customers.
Organizations that can meet their customers’ need throughout all stages of the relationship are more likely to achieve important financial objectives — from lowering customer acquisition costs to increasing average value contract sizes to boosting profitability.
IT services provider Kyndryl and Microsoft are joining forces to develop new generative AI use cases for customers. Kyndryl also detailed better-than-expected financial results.
AWS unveils a game-changing Cyber Insurance Program to address common challenges in the cyber insurance market, offering quick quotes, multiple insurer options, and use of AWS services for streamlined assessments.
New data privacy protections clarify how US businesses must safeguard EU citizens’ data. Learn the agreement’s three core elements.
Rubrik and Microsoft expand partnership to improve backup and cyber-resilience for Microsoft 365 Exchange, Sharepoint, OneDrive and Teams customers.
Microsoft is experiencing significant growth in the cloud infrastructure market, particularly in AI workloads, potentially taking market share from AWS, which has seen a decline in its growth rate.
AI Index Report episode 4: AptEdge empowers customer service agents with AI; generative AI funding is distributed across 5 core categories; and Microsoft delivers Bing Chat Enterprise.
Find out how five leading process mining vendors are supporting high-impact customer use cases ranging from internal financial processes to customer-facing activities.
Building on a solid base of cost savings in financial use cases, process mining is delivering major new benefits: optimizing ERP migrations and improving processes that directly impact customers.
Celonis co-CEO Alex Rinke lists scalability, innovation, and embedded knowledge as his firm’s top three differentiators in a discussion for Process Mining Battleground.
Rob Enslin, co-CEO of UiPath, discusses the company’s turnkey automation platform and its long history with artificial intelligence (AI) as part of the Process Mining Battleground.
Bloomberg recently announced that its cloud-based data management solution is now driving a Snowflake-native app.
In order to access its latest innovations, SAP is requiring its 20,000 on-premises customers to move to the cloud. Get more details from SAP’s Q2 earnings.
Process mining software provider Apromore has an urgent focus on customer-facing processes to improve time to value for customers.
Cloud Wars Live monthly guest Bonnie Tinder shares customer reviews on Oracle, SAP, and Workday software implementations.
Process mining provides CFOs with the ability to evaluate the efficiency of customer-facing processes, optimize standard procedures, and strike a balance between customer experience and process efficiency, offering significant business value.