Process mining provides CFOs with the ability to evaluate the efficiency of customer-facing processes, optimize standard procedures, and strike a balance between customer experience and process efficiency, offering significant business value.
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By providing a data-driven perspective on existing processes and enriching this understanding with AI, process mining can reveal customer experience inefficiencies and recommend improvements.
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From helping customers streamline migration to SAP’s S/4 Hana to keeping planes on schedule, process mining is driving results in several new use cases.
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