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To achieve its market cap goal of $3 trillion, Microsoft leans into industry clouds, artificial intelligence, and customer co-innovation.
Learn how Sky used a cloud-based data monitoring platform to improve scalability, data analytics processing, and the customer experience.
Learn how a global electric utility manufacturing company improved customer collaboration by implementing 3D visualization with Vertex.
Learn how a big-rig and classic car parts manufacturing company improved its customer experience by creating a web store.
Microsoft corp. VP Alysa Taylor during a recent Deutsche Bank investors conference rejected the business model of “front” vs “back office.”
“We certainly play an advisory role but also… a challenging role.” – Seidor MENA managing director Ignacio Ruiz de Eguilaz
Sponsored by Knoa. Businesses are discovering that when users have great experiences, cloud migrations are more likely to be successful.
According to a Microsoft blog post describing its expanded relationship with $40-billion global corporation Mars Inc., the answer is yes.
Customers’ evaluations compiled by research firm Raven Intel show that the question of who’s #1 among SAP, Oracle & Workday remains open.
I talked with IBM Cloud Platform CTO and VP Jason McGee about the new Cloud Satellite offering, a major step forward for IBM.
Larry Ellison is reshaping the enterprise-software landscape, renaming Oracle customer-oriented apps from “CX” to “Advertising and CX.”
New Oracle CX businesses promise to “…to empower whoever gets to the customer first and enable new customer-centric business models.”
Thomas Saueressig, SAP executive board member, shares the differences between SAP’s CX model and Salesforce’s traditional CRM.
SAP is showing significant growth in all segments and the CX business should quickly become one of its fastest-growing units.
IDC market study shows SAP has a significantly stronger presence in B2B Digital Commerce than competitors Salesforce, Oracle, and Adobe.
Microsoft and the Azure Cloud are playing fundamental roles in the worldwide AI- and data-driven transformation of the automotive industry.
In his concluding remarks to the Google Cloud Next ’20 keynote presentation, CEO Thomas Kurian struck an empathetic tone, exemplifying his leadership style.
Stream the first episode of “Tinder on Customers,” a new Cloud Wars Live podcast series with Raven Insights founder and customer expert Bonnie Tinder.