Using the retail and appliance industry as examples, Janet explains how the Metaverse can help address services issues and the customer experience in new ways.
Customer Service
In this Cloud Wars Expo Moment, Google Cloud VP of Retail and Consumer Carrie Tharp details four key areas where the company is helping its hospitality industry customers improve their guest experiences.
Today’s banks need to start with the customer experience at the center of their businesses and understand how this experience is built on technology, not the number of branches they have.
The automation software leader just acquired Re:infer, a London-based provider of natural language processing software for unstructured documents and communications, to help deliver superior interactions with customers.
In this episode, Kieron praises Helpshift, a platform that provides customer support services as businesses navigate their migration to the Metaverse.
Because trust is an essential component when working with customers, cybersecurity plays a crucial role to ensure a positive customer service experience.
Read how Banco MAIS improved its banking process efficiency and customer service time with IBM’s Business Process Manager on Cloud service.
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Established in 1976, the Barnabas Foundation aims to help individuals and families. Over $1 billion has been donated to ministries…
Business Challenge – Improving Employee Productivity and Customer Satisfaction United Wholesale Mortgage (UWM), a wholesale lender company, was experiencing rapid…
