While financial transactions are typically associated with retail, there are also daily processes for many companies working in the Public…
Search Results: Omnichannel (87)
Learn how a pick to box strategy can help streamline warehouse operations.
Dian Taylor is a Microsoft Business Applications MVP and Dynamics 365 (CRM) Presales Engineer (Director) at RSM. She is a…
Satya Nadella’s zeal for Microsoft Dynamics 365 in last week’s Q4 earnings call was a shot across the bows of SAP, Oracle & Salesforce.
A personalized consumer experience is an expectation today. Robert Verkade shares how Sana Commerce is empowering businesses by reshaping their e-commerce strategy.
Elevated digital expectations to persist well beyond the pandemic Throughout the pandemic, people became more reliant on digital experiences than…
Learn how to effectively deploy a balanced approach for a Customer Service & Experience program.
Rexel is investing into automating it’s supply chain with a diamond distribution strategy. The company’s biggest bets are digitalization and specialization.
k-eCommerce Integrated Payment gives your business a secure and complete omnichannel digital payment solution integrated to Microsoft Dynamics
Power Platform is helping small to mid-sized businesses become more efficient and resilient in many ways, including a huge reduction of paperwork and administrative duties alike, allowing them to instead focus on developing new strategies to remain competitive.
Read this fact sheet to learn how Power Platform can help YOUR business improve omnichannel capabilities, gain a competitive advantage, and empower your employees to deliver exceptional customer experiences – all while scaling to the changes of our new normal due to the COVID-19 pandemic.
This article describes the five coolest features for Dynamics 365 Marketing expected with the 2021 April Release.
Pandemic-related, consumer-level disruptions have triggered upheavals behind the scenes in operations, logistics, and supply chains.
New Oracle CX businesses promise to “…to empower whoever gets to the customer first and enable new customer-centric business models.”
Thomas Saueressig, SAP executive board member, shares the differences between SAP’s CX model and Salesforce’s traditional CRM.
The Citrix Cloud Summit features strategic overviews of digital transformation and the vital role of the cloud in the global digital economy.
Amazon and Carrier Global Corp. partner up to transcend transactional relationships and help customers unleash vertical-industry expertise.
Microsoft has put together an extraordinary list of partnerships with most of the world’s leading retailers by helping them elevate customer experiences.
In his concluding remarks to the Google Cloud Next ’20 keynote presentation, CEO Thomas Kurian struck an empathetic tone, exemplifying his leadership style.
Building on an alliance launched half a century ago, IBM and SAP are calling their new initiative “the evolution partnership.”
On CNBC in late May, Lowe’s CEO Marvin Ellison outlined how Google Cloud boosted the performance of Lowes.com and the company’s quarterly results.