Learn how Kelly Roofing overcame challenges with its accounting system by implementing an ERP solution with the guidance of sa.global.
CRM
Learn how a national circuit breakers and electrical equipment supplier improved its accounting system and order processing with Armanino.
Learn how Managed Medical Review Organization (MMRO) used a CRM solution to improve its claims process with the help of The Portal Connector
To date, the many initiatives by Larry Ellison and Oracle to best Salesforce in CRM have been rather flimsy. But Ellison is not giving up.
Learn how a client of Logan Consulting was able to improve the efficiency of their sales processes with an upgraded CRM solution.
Business Challenge – Eliminate Barriers to Treatment Delays in gaining access to therapy are unacceptable for patients. This is especially…
Larry Ellison is reshaping the enterprise-software landscape, renaming Oracle customer-oriented apps from “CX” to “Advertising and CX.”
The Digital Acceleration Imperative, Community Transformation Tips, Future-Proofing Receivables with Digital Transformation
Microsoft executive VP Judson Althoff said recently that CRM without chat is “arcane” and that Teams is years ahead of Slack.
Thomas Saueressig, SAP executive board member, shares the differences between SAP’s CX model and Salesforce’s traditional CRM.
IDC market study shows SAP has a significantly stronger presence in B2B Digital Commerce than competitors Salesforce, Oracle, and Adobe.
SAP is conceding the broad mainstream CRM market to Salesforce and will pursue only certain specific, ‘focused’ segments.
In its Q2 earnings presentation, Salesforce included a CRM revenue market-share chart from IDC showing its increased dominance in 2019.
ServiceNow CEO Bill McDermott recently offered a come-one, come-all invitation to enterprise-apps players like Salesforce and SAP to partner up for CRM.
The most-disruptive initiative at high-flying ServiceNow is how new CEO Bill McDermott is redefining and redirecting the enterprise software business.
SAP’s big 2020 challenge is this: can it convince a marketplace that thinks in terms of ERP-HCM-ERP that experience management is the new model?
Salesforce co-CEO Marc Benioff has been the world’s primary driver of the CRM category’s ascendancy, so he is in a perfect position to redefine it for 2020.
Earlier this week, SAP co-CEO Christian Klein explained to analysts that SAP is #1 in ERP. Simulaneously, Larry Ellison claims that Oracle is #1.
At a special SAP Capital Markets Day presentation on Tuesday 11/12, SAP’s new co-CEOs fully committed to the company’s growth plans in the cloud and beyond.
New co-CEO Jennifer Morgan made it unmistakably clear in her first earnings call that Qualtrics and the SAP CX biz have become primary revenue drivers.