Supply chains have been hard hit by external factors in recent years, but business and tech leaders keep their eye on the prize: customers.
Search Results: customer experience (1679)
In this Cloud Wars Expo Moment, UXReactor’s Satyam Kantamneni briefly details changing expectations in the customer experience and how the cloud hopes to address this shift.
Episode 15 of the Growth Swarm podcast, covers how retail is not only evolving with cloud and other technologies, but also mashing up with other industries.
In this Cloud Wars Expo News Desk, analyst Aaron Back welcomes Microsoft’s Amy Vener to discuss cloud solutions to current challenges in the retail space.
In Growth Swarm, Ep. 12, the panel builds on last week’s B2B branding discussion by examining the importance of brand in the B2C category.
Theme park giant leverages Oracle’s MICROS Simphony POS and OPERA Property Management tech to help customers skip the lines.
Companies and their teams get so amped up on the coolest technology, fancy UI, or underlying AI capability that they miss what experiences are all about.
CIOs need to do more than just focus on the technology itself, but also be involved with real business outcomes.
A first step for CIOs can be ensuring a quality customer experience.
Because the customer experience goes beyond cloud technology, it’s essential to find the right partner to ensure a quality CX.
Because security can have a huge impact on the customer experience, security teams need to ensure there’s minimal friction across their processes and tools.
In this Industry Cloud Battleground Week moment, Google Cloud reports how its AI and machine learning tools enable GE Appliances engineers to improve customer experiences.
In this Cloud Database Battleground Moment, Jeff Morris explains how Couchbase capabilities bring customer experiences to the edge.
As the customer engagement model drastically changes, low-code enables system integration to maintain a high-quality customer experience.
Aaron Back discusses how Workday helped a retail company overcome challenges and foster a quality customer experience.
Santa Maria Novella is one of the oldest pharmacies in the world. The company needed to update its ERP system to manage its multiple locations. ArcherPoint helped them determine the best method to implement a new ERP solution.
Can retailers deliver personalized customer buying journeys? Day 5 of Industry Cloud Battleground put the focus on the retail industry. Did the leading tech companies change your perspectives?
Banking management, insurance, mortgages, cryptocurrency, & more were featured in Day 4 of Industry Cloud Battleground on financial services. Were any of your traditional notions challenged?
Alysa Taylor, CVP of Industry at Microsoft, shares how Microsoft’s Retail Cloud enabled workers to create a contactless customer experience
Learn how an agricultural cooperative improved its customer experience by automating its deductions management process with HighRadius.
Learn how a big-rig and classic car parts manufacturing company improved its customer experience by creating a web store.