In episode 197, Kieron argues that Metaverse experiences must be built for retail customers who are already in the virtual space.
customer experience
Findmine uses AI to assemble “looks” with clothing, furniture, and more – resulting in more “shoppable content” for customers to engage with.
In this Cloud Wars Expo Moment, Google Cloud VP of Retail and Consumer Carrie Tharp details four key areas where the company is helping its hospitality industry customers improve their guest experiences.
Walmart’s latest digital initiatives include honoring sustainable packaging leaders, as well as better omnichannel shopping experiences.
Google Cloud had their “big moment” as they saw a 2% growth rate increase, while Microsoft and AWS saw a decline in their growth rates for Q3. Google Cloud is an example of a cloud provider that is offering value to customers, which is being reflected in their fortunes.
In this Cloud Wars Expo Moment, Workday Product Strategy Lead Angela Borth outlines some of the main asks from the company’s financial services customers.
In episode 23 of the Growth Swarm podcast, John, Bob, Scott, and Tony share major themes – customer centricity and partner ecosystems – that were prominent at three recent tech events.
In this analyst take from Oracle CloudWorld, Bob Evans shares further insight on CEO Safra Catz’s keynote presentation.
In episode 30, Wayne Sadin explains why omnichannel contact centers help companies answer data-driven questions that inform their decision-making process.
This Growth Swarm Moment, excepted from episode 22, emphasizes the importance of companies focusing on customer needs and data modernization.
In Ep. 187, Kieron Allen explains how Flipkart, one of the largest e-commerce companies in India, is entering the Metaverse in a big way with a new immersive and interactive initiative.
Scott Vaughan extracts the top takeaways from B2B demand generation provider Activate’s sixth annual ‘State of Demand Gen’ research report.
Analyst Wayne Sadin reports from Oracle CloudWorld on CEO Safra Catz’s keynote, which included presentations from other companies undergoing digital transformation.
In this Cloud Wars Expo Industry Cloud Battleground Moment, EVP Matt Laukaitis explains how SAP’s retail cloud solutions help retailers deliver on promises to customers.
Scott Vaughan provides several examples of “customer dazzle” to show why now’s the time for businesses to modernize their cloud database strategies and develop scalable environments.
Toni Witt explains why Starbucks Odyssey, an extension of the company’s loyalty program that lets customers earn NFTs, is so innovative.
In this Cloud Wars Expo Moment, Chris Hughes explains why the user experience should inform the systems designed by cybersecurity professionals.
Kyndryl extends reach of its Digital Workplace Services with deeper ties to virtual desktop leader Citrix, expanded Singapore Airlines deal.
In this Cloud Wars Expo Moment, the company’s VP of IT Philippe Lalumiere explains the challenges for a live entertainment company to connect with its audience online.
Supply chain leaders have endured epic disruption in the past couple of years but show strong resolve to focus on customers and innovation.