Search Results: customer experience (1805)

Adobe and Microsoft recently announced the creation of C3 AI CRM software with the help of Microsoft Dynamics 365. This innovative AI-first CRM software is built for all types of industries while making it easy to integrate with Adobe Experience Cloud. All of this improves customer-facing business operations with predictive insights.

Providing an exceptional self service web portal experience to your customers requires attention to detail, listening to your customers’ needs and being able to adapt to changing business processes. Nobody can serve the bests interests of your customer better than you. With that in mind, you need a web portal solution that you can manage on your own. What makes a web portal solution manageable? We share 7 key aspects of a web portal that can be managed without the need for developers or programmers.

Dynamics CRM customers can have portals too! You may think that integrating a web portal with your Dynamics CRM solution is not possible – think again! The Portal Connector integrates with Dynamics CRM so you CAN provide your customers with an exceptional web portal experience! With more great news, this portal solution will transition with you if you move to Dynamics 365.

Microsoft Dynamics GP e-commerce can put your company at the top of its game – if you use it correctly. With Sana, you can execute an e-commerce experience designed to make the best use of your ERP (for your business’ as well as for your customers’ gain) with real-time ERP data integration.

​Whether you’re an experienced marketer or just starting out in your career, you’ve heard about the importance of running successful campaigns, but what does that really mean? Sending an email? Running a webinar? Attending a tradeshow? Planning and executing all of these individual tactics can be good, but it’s not nearly as effective as a foundation of activities all working towards a common goal in one holistic marketing campaign. Join Haley Martin, Director of Marketing for AvidXchange, on Wednesday, January 9th at 2:00pm ET as she discusses the ins and outs of building a remarkable campaign. 
In this interactive 60 minute webinar, Haley will cover the following topics:
• Today’s definition of a marketing campaign
• Examples of some of the best B2B campaigns
• A step-by-step guide to create a campaign
• How to measure campaign performance
Haley Martin is a highly ambitious and performance-driven B2B marketing professional with an unapparelled work ethic. She takes pride in providing the best demand generation campaigns possible, while managing a team of A+ players. As the Director of Marketing for AvidXchange, her goals include generating demand for all areas of the business including new business, partner sales, and existing customers. 
She attended the University of South Florida where she graduated magna cum laude with a B.S. in Business Marketing and went on to receive her MBA from Gardner-Webb University with an emphasis in Marketing. #ChannelMarketingAllianceWebinar#Marketing

To protect revenue and differentiate, companies must balance safe social distancing with a human-centric, empathetic customer care experience. We tackle this challenge by providing your sales teams, call center employees, and field service professionals the power of modern digital channels, predictive analytics, and consolidated insight, so they can work together with a shared view of each customer. And we help them collaborate remotely to solve or prevent customer care issues at speed, from anywhere.

This webinar will start with a brief introduction and then jump right into a live Q&A with existing customers who can share their experiences building various scenarios in response to COVID-19:
The World Series Champions Washington Nationals Baseball Team
Ortho Carolina
Little River Casino
The Jewish Federation of Greater Phoenix/Martin Pear JCC/Ina Levine Campus

This blog defines and compares the three most commonly used inventory control policies. It should be helpful both to those new to the field and also to experienced people contemplating a possible change in their company’s policy. The blog also considers how demand forecasting supports inventory management, choice of which policy to use, and calculation of the inputs that drive these policies.