Search Results: customer experience (1870)

News

DAC Binge Day FAQ

By

Bob Evans, creator of Cloud Wars and leading influencer in the business technology category, will define how the digitization of business is impacting every organization, big and small, around the world.  Delivering a customer-centric point of view through his analysis of the digital economy, Evan’s perspective will leave you inspired and curious to learn more as he explains where the world is going and the role you can play.  Evans will also explain why Microsoft is at the top of his Cloud Wars ranking and what that means to all of us in the community.

Business Apps

The Future of CRM Is Here: Do You Know C3.ai?

By

Adobe and Microsoft recently announced the creation of C3 AI CRM software with the help of Microsoft Dynamics 365. This innovative AI-first CRM software is built for all types of industries while making it easy to integrate with Adobe Experience Cloud. All of this improves customer-facing business operations with predictive insights.

Business Apps

Managing your own web portal, low code no code

By

Providing an exceptional self service web portal experience to your customers requires attention to detail, listening to your customers’ needs and being able to adapt to changing business processes. Nobody can serve the bests interests of your customer better than you. With that in mind, you need a web portal solution that you can manage on your own. What makes a web portal solution manageable? We share 7 key aspects of a web portal that can be managed without the need for developers or programmers.

Business Apps

Portals for Dynamics CRM

By

Dynamics CRM customers can have portals too! You may think that integrating a web portal with your Dynamics CRM solution is not possible – think again! The Portal Connector integrates with Dynamics CRM so you CAN provide your customers with an exceptional web portal experience! With more great news, this portal solution will transition with you if you move to Dynamics 365.

Business Apps

Sana Commerce for Microsoft Dynamics GP

By

Microsoft Dynamics GP e-commerce can put your company at the top of its game – if you use it correctly. With Sana, you can execute an e-commerce experience designed to make the best use of your ERP (for your business’ as well as for your customers’ gain) with real-time ERP data integration.

Business Apps

How to Build a Remarkable Marketing Campaign

By

​Whether you’re an experienced marketer or just starting out in your career, you’ve heard about the importance of running successful campaigns, but what does that really mean? Sending an email? Running a webinar? Attending a tradeshow? Planning and executing all of these individual tactics can be good, but it’s not nearly as effective as a foundation of activities all working towards a common goal in one holistic marketing campaign. Join Haley Martin, Director of Marketing for AvidXchange, on Wednesday, January 9th at 2:00pm ET as she discusses the ins and outs of building a remarkable campaign. 
 
In this interactive 60 minute webinar, Haley will cover the following topics:
 
• Today’s definition of a marketing campaign
• Examples of some of the best B2B campaigns
• A step-by-step guide to create a campaign
• How to measure campaign performance
  
Bio
Haley Martin is a highly ambitious and performance-driven B2B marketing professional with an unapparelled work ethic. She takes pride in providing the best demand generation campaigns possible, while managing a team of A+ players. As the Director of Marketing for AvidXchange, her goals include generating demand for all areas of the business including new business, partner sales, and existing customers. 
 
She attended the University of South Florida where she graduated magna cum laude with a B.S. in Business Marketing and went on to receive her MBA from Gardner-Webb University with an emphasis in Marketing. #ChannelMarketingAllianceWebinar#Marketing
​​​​

Business Apps

Digital Sales and Service

By

To protect revenue and differentiate, companies must balance safe social distancing with a human-centric, empathetic customer care experience. We tackle this challenge by providing your sales teams, call center employees, and field service professionals the power of modern digital channels, predictive analytics, and consolidated insight, so they can work together with a shared view of each customer. And we help them collaborate remotely to solve or prevent customer care issues at speed, from anywhere.